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AJIBOLA AKINLADE
I.T Specialist
16 Dental Avenue, Trans Ekulu,Enugu
Summary
Experienced Resident Representative with over fourteen years of experience in I.T solutions . Excellent reputation for resolving problems and improving customer satisfaction.
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of e-payment processes and deployment and training in fraud detection. Motivated to learn, grow and excel in Information Technology industry.
Overview
3
3
Languages
21
21
years of post-secondary education
13
13
years of professional experience
Work History
Resident Representative
New Works Solutions
Lagos, Lagos
12.2020 - Current
Monitoring and supervising online payments vetting and approval
Resolving hanging payment issues
Training NIS personnel on portal usage
Promoting client satisfaction through rapid resolving of issues
Assisting in generating portal monthly passport payments records
Escalating knotty technical issues to Support
Managing the situation during portal downtime
Resident Representative
Socketworks Nigeria Ltd
Lagos, Lagos
11.2006 - 04.2020
Initiated, deployed and supervised e-payment infrastructure/system at NIS Enugu command
Tracked and flagged sharp practices by officers and applicants
Trained and retrained officers and men of NIS on portal usage
Assisted in resolving payment issues and escalation of knotty issues
Assisted in preparing monthly returns from the portal records
Wrote monthly report highlighting challenges being faced
Promoted positive company and client relationship through proactive attention to concerns
Managed the situation during portal down time
Education
Master of Arts - Mass Communication
University Of Nigeria Nsukka
Enugu 09.2014 - 12.2015
PGD - Mass Communication
University Of Nigeria Nsukka
Enugu 10.2010 - 10.2012
HND - Mass Communication
Moshood Abiola Polytechnic
Abeokuta 09.2000 - 05.2003
ND - Mass Communication
Moshood Abiola Polytechnic
Abeokuta 09.1997 - 12.1999
Aunty Ayo International School
Ikoyi, Lagos 01.1991 - 06.1997
Tender Age Nursery And Primary School
Ebute Metta, Lagos 01.1985 - 12.1990
Skills
Microsoft Office software knowledge
undefinedQuote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Referees
Paul Enokela (DCI)
Passport Control Officer
NIS Enugu command
0803 3118 568
Felix Odika (Retired ACG)
Former Comptroller
NIS Bayelsa Command
0803 6691 636
Football , Golf , Scrabble
Avid Real Madrid F.C supporter. High handicapped leisure golfer. Passionate scrabble player.
Timeline
Resident Representative
New Works Solutions
12.2020 - Current
Master of Arts - Mass Communication
University Of Nigeria Nsukka
09.2014 - 12.2015
PGD - Mass Communication
University Of Nigeria Nsukka
10.2010 - 10.2012
Resident Representative
Socketworks Nigeria Ltd
11.2006 - 04.2020
HND - Mass Communication
Moshood Abiola Polytechnic
09.2000 - 05.2003
ND - Mass Communication
Moshood Abiola Polytechnic
09.1997 - 12.1999
Aunty Ayo International School
01.1991 - 06.1997
Tender Age Nursery And Primary School
01.1985 - 12.1990
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