Traveling, meeting people, networking and reading
Aishat Ejura Musa
Administrative Position
Abuja,FCT
Summary
Dynamic Administrative Assistant with a proven track record at the National Youth Service Corp, excelling in office administration and customer service. Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability.
Overview
1
1
Language
1
1
Certification
14
14
years of professional experience
Work History
Customer Relations Officer (CRO)
Abuja Electricity Distribution Company (AEDC)
Abuja, FCT
08.2024 - Current
- Managed customer inquiries to ensure prompt resolution and service satisfaction.
- Conducted routine inspections of electrical infrastructure for compliance with safety standards.
- Collaborated with cross-functional teams to enhance operational efficiency in service delivery.
- Developed training materials for new staff, focusing on safety protocols and operational procedures.
- Monitored electricity distribution systems to ensure reliability and efficiency.
- Collaborated with technical teams to streamline operations and enhance service delivery.
- Implemented safety protocols, promoting compliance across operational activities.
- Conducted field inspections to assess infrastructure conditions and identify maintenance needs.
- Participated in training sessions to enhance knowledge of electrical systems and safety practices.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
Teacher
National Social Investment Program (NSIP) N-POWER
Abuja, FCT
09.2017 - 12.2019
- Developed engaging lesson plans aligned with curriculum standards.
- Implemented classroom management strategies to foster a positive learning environment.
- Assessed student progress through formative and summative evaluations.
- Collaborated with colleagues to create interdisciplinary projects enhancing student engagement.
Administrative assistant
Abuja Municipal Area Council AMAC
Abuja, FCT
07.2012 - 06.2013
- Streamlined office procedures, enhancing workflow efficiency and reducing turnaround times.
- Managed scheduling and calendar coordination for executives to optimize time management.
- Assisted in preparing meeting agendas and minutes, providing clear documentation for stakeholders.
Field Officer
Satellite Town Development Agency (STDA)
Abuja, FCT
03.2013 - 04.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Assistant Presiding Officer
Independent National Electoral Commission
Abuja, FCT
02.2013 - 02.2013
- Developed and implemented operational procedures to enhance efficiency and accuracy.
- Collaborated with cross-functional teams to streamline communication and project workflows.
- Analyzed data trends to inform strategic decision-making and process improvements.
- Trained new staff on policies, procedures, and best practices for optimal performance.
Education
No Degree - First Leaving Certificate
Christ Field School
Lokoja,Kogi StateBachelor of Science - Political Science
Kogi State University
Kogi State07-2011
High School Diploma -
Federal Government College Ugwolawo
Ugwolawo,Kogi State07-2007
Skills
Customer service
Data entry
Computer skills
Office administration
Certification
Project Management Professional PMP
Interests
Timeline
Customer Relations Officer (CRO)
Abuja Electricity Distribution Company (AEDC)
08.2024 - Current
Teacher
National Social Investment Program (NSIP) N-POWER
09.2017 - 12.2019
Field Officer
Satellite Town Development Agency (STDA)
03.2013 - 04.2013
Assistant Presiding Officer
Independent National Electoral Commission
02.2013 - 02.2013
Administrative assistant
Abuja Municipal Area Council AMAC
07.2012 - 06.2013
No Degree - First Leaving Certificate
Christ Field School
Bachelor of Science - Political Science
Kogi State University
High School Diploma -
Federal Government College Ugwolawo