Summary
Overview
Work History
Education
Skills
Certification
HOBBIES AND INTEREST
Timeline
Hi, I’m

AHMED USMAN

AHMED USMAN

Summary

Dedicated Network Performance Specialist skilled in statistical analysis, Network Performance improvement Management, and project support. Top-notch problem-solver with excellent attention to detail. Results-oriented Engineer known as a consistent team player with technical abilities and strong Educational background in Electrical and Computer Engineering. Passionate about excellence in process, quality improvement, and operation management for sustainable businesses or Organizations.

Overview

11
years of professional experience
1
Certification

Work History

IHS TOWERS

Network Performance Specialist
06.2016 - Current

Job overview

  • Resolved problems, improved operations, and provided exceptional service.
  • Provide the NOC team with proactive and reactive intelligence through ongoing analysis,delivery,y and management of network performance indicators.
  • Monitor network performance and analyze statistical trends accurately
  • Act as custodian for user acceptance tests (UAT).
  • Support system automation and manage to report
  • Develop and manage the threat register with continuous monitoring and escalation of breaches (if any).
  • Define and update appropriate metrics to measure Service Level Agreements (SLAs) related to network optimization reporting and monitoring.

IHS TOWERS

Network Operation Centre Engineer
08.2013 - 06.2016

Job overview

  • Responsible for the monitoring of operations of the Network Management System 24/7
  • Hands-on experience on Ericsson, Huawei, Inal,a and AIO, monitoring tools
  • Responsible for the efficient management of customer complaints and escalation as may be appropriate for prompt resolution

Citizen Computer and Technology

IT Engineer
08.2011 - 01.2013

Job overview

  • Sales of IT products, installation and maintenance of CCTV CAMERA
  • Increase customer patronage as well as increase company profits
  • Designing and Configuration of Local Area Networks and Wide Area Networks.

Education

National Open University Of Nigeria
ABUJA

Master of Science from Information Technology
01.2016

FEDERAL UNIVERSITY OF TECHNOLOGY MINNA
NIGER-NIGERIA

Bachelor of Engineering from ELECTRICAL AND COMPUTER ENGINEERING
03.2010

TTC MOBILE
LAGOS-NIGERI

DIPLOMA from DIPLOMA IN TELECOM
01.2013

Skills

  • Data Analytics skills using Excel , Power Bi and Tableau
  • Good knowledge of network performance/configuration parameters and their interpretation and use
  • Strong verbal and written interpersonal communication skills
  • Quality Compliance Audits
  • Network Operations Management
  • Business Analytics and Management
  • Excellent Team Player

Certification

  • Advanced-Data Analysis & Reconciliation Course
  • Certified Scrum Master
  • Project Management Professional Training Certificate
  • Comptia Network+ Certified
  • ITIL Foundation Certificate in IT Service Management
  • Six Sigma Yellow Belt
  • Registered Engineer by The Council for the Regulation of Engineering in Nigeria, COREN .

HOBBIES AND INTEREST

Socializing with friends

Reading

Voluntary Community Services

Traveling

Timeline

Network Performance Specialist

IHS TOWERS
06.2016 - Current

Network Operation Centre Engineer

IHS TOWERS
08.2013 - 06.2016

IT Engineer

Citizen Computer and Technology
08.2011 - 01.2013

National Open University Of Nigeria

Master of Science from Information Technology

FEDERAL UNIVERSITY OF TECHNOLOGY MINNA

Bachelor of Engineering from ELECTRICAL AND COMPUTER ENGINEERING

TTC MOBILE

DIPLOMA from DIPLOMA IN TELECOM

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