Dedicated, disciplined and detail-oriented professional with 3 years of experience in administration, operations, and event management in the catering and restaurant industry
Overview
2
2
years of professional experience
1
1
Certification
Work History
Catering Unit Manager
SkyCare Catering Services
Yola / Abuja
11.2023 - 12.2024
Helped running a catering operation unit in Adamawa State working with AUN, then Abuja dealing with domestique / International flights at Nnamdi Azikiwe International Airport, and ensured a smooth operation, on time delivery and high quality food and service for our various customers (Egyptian & Ethiopan airlines, Airpeace, United Nigeria, Rano Air and many more...)
Successfully reduced last year's monthly operational costs by 13%, enhancing the profit margin.
Performed the following administrative duties: kept and updated Daily/Weekly inventory records, sales tracking, and detailed weekly expenses reports.
Managed accounts receivable, raised invoices, and tracked payments for SkyCare, ensuring timely financial transactions, and handled invoice processing, including data entry, verification, and submission.
Ordered supplies for the catering unit in a timely manner to ensure adequate stock levels.
Assisted in developing marketing strategies to promote catering services. (Set up a screen projector inside our Yola cafeteria catering branch at the American University of Nigeria, broadcasting soccer and other sports matches which attracted big numbers of students/customers at night and improved our sales)
Ensured compliance with health and safety regulations, maintaining a safe environment for staff and clients.
Cooperated with various airline catering audit teams regularly to perform internal inspections and keep our operation running at the standard level desired by our costumers.
Went on daily trips to the Airway in order to supervise the dispatch operation, meet with the aircrafts crews and ensure their satisfaction with our business.
Bar Supervisor
Bayroot Bar & Lounge
Lagos
12.2022 - 10.2023
Supervised a staff of 25 Waiters/Waitresses/Hostesses/Bartenders
Worked with various event organizers using our bar as their Venue (Spektrum.ng, Night Life Lagos and many more curators...), and ensured a smooth event setup, soundcheck while supervising 3rd party stage setup teams
Performed bar opening/closing duties, thoroughly cleaning, sanitizing and replenishing stock
Prepared mixed drinks and poured wine, beer and nonalcoholic beverages within target service time-frames
Managed the lighting/sound systems on opening and closing
Used my graphic design skills and designed/edited all our business's post on various social media platforms
Addressed and escalated customer complaints to amplify guests' experience
Performed store keeping duties, weekly supplies ordering and delivery supervision
Education
Computer science student - Computer science and architecture
Lebanese university
Zahle, Lebanon
07.2022
Bachelor in sciences - General sciences
Sœurs des Saints-Cœurs School
Baalbeck, Lebanon
06.2019
Skills
Staff supervision
Photo manipulation using adobe photoshop
Video editing using adobe premiere pro after effect
Computer system administration (Operating systems)
Photography
Resident DJ (Concept Fridays at Jake's Club - Abuja)
Certification
LCCI English exam, 10/2017, 05/2018
DELF (B2), 09/2017, 05/2018
Linux operating system mastery / Udemy online courses, 03/2020, 05/2020