AGU OGECHUKWU HENRIETTA

• Receiving and recording incoming calls especially local & international calls
• Recording if any, the itinerary of any visiting international guest
• Updating the notice board in church
• Interface with all visitors to the church info office to give them relevant and updated information requested.

Monthly deliverables:

• Detailed report on all international visitors that came that month (i.e., statistics & financial reporting)
• Report on all registered visitors with detailed breakdown
• Report on all inbound and outbound mails for the month
• Required for airport pick-ups
• Chaperone duties for registered international guests
• General official decorum of the information centre
• General welfare of walk-in international visitors viz-a-viz changing money, transport, and accommodation logistics
• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.

• Federal inland revenue service, ikoyi lagos.
• Ikoyi medium and small tax office (ikoyi msto)

RESPONSIBILITIES:

• Reviewing Payment Processing.
• Issuing Tax Payers Assessment Number.
• Filling Vat , Receipt and Filling Accounts.
• Ensure Appropriate Filling of Taxpayer Documents and records into their respective files.
• Collection of tax payers revenue returns.

• Increased brand awareness by developing and implementing effective social media strategies.
• Boosted engagement rates with the creation of compelling and visually appealing content.
• Managed multiple social media platforms, ensuring a consistent brand voice and message.
• Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
• Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
• Developed targeted advertising campaigns, driving website traffic and generating leads.

• Oversee end-to-end production at Krislite Water, ensuring timely acquisition of raw materials to optimize the manufacturing process.
• Implement daily monitoring systems for the movement of finished products and raw materials, ensuring efficiency in inventory management.
• Collaborate with the production manager to supervise and streamline production processes, enhancing overall operational effectiveness.
• Manage the procurement of raw materials for Krislite Water, collaborating closely with the accountant to ensure accurate financial reconciliation before depositing funds in the bank.
• Enhanced office efficiency by streamlining filing systems and organizing documents.
• Facilitated communication between departments for improved collaboration and project success.
• Managed executive calendars, scheduling appointments and meetings to optimize time management.
• Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
• Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
• Increased staff productivity with efficient meeting coordination and streamlined agenda preparation.
• Implemented new office procedures to improve workflow efficiency while reducing administrative errors.

• Oversee the entire production process at Krislite Water, ensuring timely procurement of raw materials and optimizing production efficiency.
• Monitor daily movements of finished products and raw materials, maintaining a meticulous record for streamlined operations.
• Collaborate with the Production Manager in supervising the production process, ensuring adherence to quality standards.
• Manage raw material procurement and purchase activities, partnering with the accountant for seamless financial transactions; conduct thorough reconciliation with truck drivers and General Manager, facilitating accurate bank deposits.
• Improved team productivity through effective communication, training, and performance evaluations.
• Streamlined operational processes by implementing efficiency improvements and reducing waste.
• Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
• Managed budgets for multiple projects, ensuring timely delivery and cost control.
• Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
• Analyzed data trends to identify areas for process improvement, ultimately driving higher levels of performance across all departments.