Microsoft Office
Dynamic professional with a proven track record at Viscount Microfinance Bank, excelling in customer service and performance improvements. Adept at data collection and analysis, utilizing Microsoft Office Suite for effective report writing. Known for building strong client relationships and ensuring timely fund delivery, enhancing overall operational efficiency.
• Collected daily savings deposits from clients within assigned areas.
• Recorded transactions accurately and ensured timely fund delivery.
• Provided customer service by addressing client inquiries and concerns.
• Helped promote financial discipline and trust among customers clients within assigned areas.
• Collected daily savings contributions from clients in designated areas.
• Maintained accurate records of transactions and deposits.
• Built and maintained strong relationships with customers to encourage consistent savings.
• Ensured timely and secure delivery of collected funds to the company
Performance improvements
Microsoft Office
Google Workspace
Zoom/ Google Meet
Grammarly