Aghogho Joy Gabriel
Abuja
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Care Assistant
Mercy Care Home Abuja
01.2024 - Current
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Conducted regular safety checks on equipment used in patient care to ensure proper functionality and mitigate risks.
- Participated in ongoing professional development opportunities, staying current with best practices in caregiving techniques.
- Contributed to a positive patient experience by engaging in conversation and recreational activities, fostering a sense of companionship.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Collaborated with interdisciplinary teams of healthcare professionals to develop comprehensive care strategies tailored to individual patient needs.
- Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
- Maintained accurate records of patient progress, documenting changes in condition or response to treatment interventions.
- Provided emotional support to patients and their families throughout the caregiving process, building trust and rapport.
- Developed strong relationships with patients'' families, providing guidance on how they could best assist their loved ones throughout the caregiving journey.
- Assisted patients in maintaining personal hygiene through regular bed baths or showers according to individual preferences.
- Implemented care plans designed by healthcare professionals to ensure consistency in treatment and support for each patient.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Administered medications under supervision of licensed healthcare providers, following established protocols for dosage accuracy and timing.
- Ran errands for patients, did shopping, and picked up other necessities.
- Supported rehabilitation efforts by helping patients perform prescribed exercises and follow personalized therapy plans.
- Scheduled and accompanied clients to medical appointments.
- Ensured compliance with HIPAA regulations when handling sensitive patient information during documentation processes or interactions with family members.
- Monitored and assisted residents through individual service plans.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted with daily living activities, running errands, and household chores.
- Transported clients to and from medical appointments with safety and efficiency.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Maintained entire family's schedule and organized events.
- Scheduled daily and weekly care hours for client caseload.
Care Provider
Living Stream Specialist Medical Center Abuja
01.2021 - 12.2021
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Organized medication and provided reminders according to schedule.
- Reduced patient anxiety and stress through effective communication and active listening skills.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.
- Promoted social, emotional, and physical health through diverse activities.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Provided end-of-life care for terminally ill patients, ensuring they received comfort and dignity during their final days.
- Ran errands for patients, did shopping, and picked up other necessities.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Planned and cooked nutritious meals to meet specific dietary needs.
- Delivered high-quality personal care services that improved overall health outcomes for patients with various medical conditions or disabilities.
- Maintained a safe and clean environment for patients by adhering to infection control protocols and performing regular housekeeping duties.
- Ensured continuity of care by maintaining accurate records of all interactions, interventions, observations, and outcomes related to each patient''s progress.
- Kept individuals safe by removing hazards and correcting problems.
- Managed challenging patient behaviors effectively by utilizing de-escalation techniques and maintaining professional composure.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with self-administered medications.
- Assisted in the administration of medications under the supervision of registered nurses, ensuring accuracy, timeliness, and proper documentation.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Enhanced patient comfort by providing compassionate and attentive care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with mobility needs, using proper body mechanics to prevent injury while transferring or repositioning them.
- Contributed to a positive atmosphere in the care facility by fostering strong relationships with both patients and colleagues.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Supported physical therapy goals by helping patients perform prescribed exercises safely and effectively.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Adapted caregiving approach based on individual cultural differences among diverse patient populations.
- Coordinated transportation arrangements for medical appointments or other outings as needed while ensuring safety at all times during transport transitions.
- Facilitated recreational activities for patients to improve their mental well-being and social engagement levels.
- Conferred with supervisor to discuss patient condition and medical care.
- Monitored patients'' vital signs and reported any abnormalities to the supervising nurse or physician for timely intervention.
- Evaluated client progress toward established annual and quarterly goals.
- Promoted patient independence by assisting with daily living tasks, such as grooming, dressing, and meal preparation.
- Adapted environments to meet changing physical and mental conditions.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Provided emotional support for patients and their families during difficult times, offering companionship and a listening ear.
- Monitored and assisted residents through individual service plans.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Kept clients engaged in social networks and communities for personal health and growth.
- Increased patient satisfaction by promptly addressing concerns or complaints and taking corrective action when necessary.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with daily living activities, running errands, and household chores.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Maintained entire family's schedule and organized events.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Monitored clients' overall health and well-being and noted significant changes.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Scheduled daily and weekly care hours for client caseload.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Completed regular check-ins and progress report for each client.
- Guided patients to restroom to support bladder and bowel relief requirements.
Medical Record Clerk
Asuefia Hospital Bayelsa State
01.2010 - 12.2015
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Responded to patient inquiries to provide information and details of medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
- Maintained patient records in compliance with security regulations.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
- Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
- Assisted with the transition to an electronic health record system, ensuring a seamless migration of patient data while maintaining strict confidentiality standards.
- Maintained patient privacy and security by monitoring access to electronic health records and reporting any unauthorized activity.
- Streamlined medical record retrieval by implementing an efficient filing system.
- Supported clinical decision-making by promptly delivering requested medical records to healthcare providers.
- Contributed to the development of new policies and procedures related to health information management, ensuring compliance with industry standards and regulations.
- Expedited processing times for incoming correspondence through prompt distribution amongst appropriate staff members.
- Increased accuracy of patient data entry through meticulous attention to detail and cross-referencing information.
- Supported quality improvement initiatives within the healthcare facility by providing accurate and timely data related to patient outcomes, treatment plans, and clinical performance measures.
- Analyzed complex medical records to identify discrepancies in accuracy and completeness.
- Safeguarded vital patient information from loss or damage through proper storage techniques and disaster recovery planning efforts.
- Facilitated smooth transitions for patients transferring between facilities, coordinating the release of their medical records following all legal requirements.
- Improved workflow efficiency within the department by proactively addressing issues related to organization and storage of physical files.
- Minimized potential reimbursement delays by verifying the accuracy and completeness of diagnostic codes entered into patient records.
- Optimized office space utilization by implementing a color-coded filing system for easier navigation and file location.
- Enhanced interdepartmental communication by serving as a liaison between medical staff members and the health information management department.
- Reduced errors in patient billing by carefully verifying insurance information during the registration process.
- Input data into computer programs and filing systems.
- Verified accuracy of patient information in medical records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Followed exact procedures for handling transfers and other releases of medical records.
- Tracked and monitored requests for medical records release.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Processed and tracked requests for medical records from external organizations.
- Scanned and uploaded medical records into electronic medical records system.
- Followed up with medical staff regarding missing information in patient records.
- Transcribed and entered patient medical information into electronic medical records systems.
- Sorted and distributed incoming and outgoing medical records.
- Maintained accuracy, completeness, and security for medical records and health information.
- Assisted in preparation of medical reports for external parties.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Researched and resolved medical record discrepancies.
- Assisted in training new staff on medical record processing and filing procedures.
- Generated and maintained statistical data related to medical records.
- Identified new methods to optimize medical records management.
- Developed and implemented new filing system for medical records to improve efficiency.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
Desk Officer
Living Stream Hospital Nhia
01.2016 - 01.2018
- Played a key role in fostering a positive work environment by actively participating in team building activities, offering assistance to colleagues, and maintaining open lines of communication with peers.
- Supported decision-making processes with accurate data entry and thorough record-keeping practices.
- Supported and provided keen insight into operational and programmatic activities.
- Contributed to the development of new procedures by participating in process improvement initiatives.
- Conducted research and analysis using customer tools and databases.
- Enhanced data accuracy by meticulously reviewing and updating information in the company database.
- Provided guidance in selecting, designing and applying analytic methodologies.
- Facilitated smooth operations during events by managing logistics, including catering coordination and equipment setup.
- Delivered exceptional service to clients through prompt responses to inquiries, rigorous follow-ups on pending issues, and proactive problem-solving efforts.
- Spearheaded staff training initiatives by creating and distributing informative materials and organizing skill-building workshops.
- Handled urgent matters effectively with quick thinking and decisive action whenever required during crisis situations or last-minute changes in plans or priorities.
- Increased customer satisfaction by addressing concerns promptly and providing relevant information when needed.
- Reduced response times to inquiries with efficient management of incoming calls, emails, and messages.
- Maintained a professional office environment through diligent housekeeping efforts, ensuring cleanliness and orderliness at all times.
- Conducted and supervised needs assessments and feasibility studies.
- Streamlined communication processes by organizing and maintaining a comprehensive filing system for important documents.
- Demonstrated adaptability in handling diverse tasks as assigned while maintaining a high level of attention to detail under tight deadlines.
- Promoted adherence to organizational policies by ensuring proper documentation was completed for all work activities.
- Analyzed, monitored and evaluated success rate of program activities.
- Supported team productivity by assisting colleagues with various tasks, such as document preparation and meeting organization.
- Acted as a reliable liaison between different departments, fostering collaboration and facilitating information exchange.
- Boosted efficiency by coordinating schedules, appointments, and travel arrangements for department executives.
- Managed sensitive information discreetly while adhering to strict confidentiality guidelines established by the company.
- Ensured optimal office functionality through active inventory management and timely procurement of necessary supplies.
- Assisted in budget management through careful tracking of expenses, invoice processing, and report generation.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Education
No Degree - Caregiving
Veritas University Abuja
Abuja 02.2024
Bachelor of Science - Health Information Management
Houdegbe North American University Benin Republic
Benin Republic 08.2016
Technician - Technician, Health Information Management
Delta State School of Health Technology Ofuoma
Delta State12.2006
GED -
Community Secondary School Polaku
Bayelsa State07.2008
Skills
- Feeding Assistance
- Compassionate Care
- Mobility Assistance
- Client Confidentiality
- Dementia Care
- Meal Preparation
- Toileting support
- Basic Housekeeping
- Nutrition monitoring
- Respectful and Compassionate
- Dependable and Responsible
- Personal Hygiene Assistance
- Patient Care
Languages
Urhobo, Igbo
Native language
English
Proficient
C2
Timeline
Care Assistant
Mercy Care Home Abuja
01.2024 - Current
Care Provider
Living Stream Specialist Medical Center Abuja
01.2021 - 12.2021
Desk Officer
Living Stream Hospital Nhia
01.2016 - 01.2018
Medical Record Clerk
Asuefia Hospital Bayelsa State
01.2010 - 12.2015
No Degree - Caregiving
Veritas University Abuja
Bachelor of Science - Health Information Management
Houdegbe North American University Benin Republic
Technician - Technician, Health Information Management
Delta State School of Health Technology Ofuoma
GED -
Community Secondary School Polaku
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