Agev Isaiah Terseer
Yaba, Lagos
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Helps teams produce exceptional products by offering indepth quality assurance support.
Overview
7
7
years of professional experience
Work History
QUALITY ASSURANCE ENGINEER (REMOTE)
AB InBev
Banana Island, Lagos
05.2023 - Current
- Resolved technical issues and forecasted troubleshooting complications during software trials.
- Developed and executed QA test cases, scripts and procedures for automated software maintenance.
- Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
- Create logs to document testing phases and defects.
- Report bugs and errors to development teams.
- Liaise with internal teams to identify system requirements.
- Automate API end points.
- Report bugs and errors to development teams.
- Monitor debugging process results.
- Stay up to date with new testing tools and test strategies.
Senior Software Tester
Grimaldi Group
Lagos
03.2022 - 04.2023
- Optimized test cases to maximize success of manual software testing
- Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes
- Worked closely with different departments to develop innovative solutions to functionality issues
- Assessed software bugs and compiled findings along with suggested resolutions for development team members
- Verified acceptance by developing and implementing automated and manual application features and regression tests
- Coordinated work with various teams to solve problems and improve efficiency for software testing and automation
- Collaborated with QA team to test software quality through manual and automated testing
- Defined and identified test cases for new application development
- Checked software beyond testing scripts for interconnected problems not covered by established specifications
- Increase in productivity and sales by 10%
- Major role to software quality delivery increase by 45%
Software Quality Assurance Engineer
The Bulb Africa
Lagos
04.2021 - 03.2022
- Developed and executed QA test cases, scripts and procedures for automated software maintenance
- Tested software to assess optimal in-project deployment
- Assessed application patches and updates at development, testing and quality assurance stages
- Devised cohesive test plans for projects using advanced testing technologies
- Tested functional and compatibility of new programs or updates in comparison to existing applications
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective
- Researched and selected automation tools, prioritizing cost-effective solutions to shorten diagnostic workflows
- Reviewed, evaluated and identified requirements for testability
- Validated production deployment changes, providing reports on discovered issues to manager
- Tested software to assess optimal in-project deployment
- Increase in company productivity by 15%
Quality Assurance Engineer
Yaba College of Technology Yaba, Yaba
Yaba, Lagos
02.2020 - 03.2021
- Assessed software bugs and compiled findings along with suggested resolutions for development team members
- Documented integration issues and vulnerabilities and outlined improvement recommendations
- Ran automated test suites and evaluated performance, functionality and scalability
- Collaborated with developers and project managers to assess program capabilities, features and testing demands
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches
- Developed, implemented and maintained automated testware for scripts, functions and programs to boost testing efficiency
- Wrote automated test suite for product and provided test coverage analysis
- Supported test review, defect control and configuration management within delivery pipeline
- Collaborated with QA team to test software quality through manual and automated testing.
- Increase software quality delivery by 35%
TECHNICAL SUPPORT ENGINEER
Yaba College of Technology Yaba
Yaba
04.2017 - 02.2020
- Served as primary point of contact for support relating to owned solutions and products
- Analyzed issues to identify troubleshooting methods needed for quick remediation
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Updated and maintained current customer support database
- Documented faults and bugs for referral to development staff for use in updates
- Met with team personnel to share details of discovered issues and recurrent custom complaints
- Explained technical information in clear terms to promote better understanding for non-technical users
- Communicated with stakeholders to share critical technical information and deliver project updates
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Managed over 300 customer/client feedback.
Education
Bachelor of Science - Computer Science
Southwestern University
Lagos State12.2023
Higher National Diploma (HND) - Computer Science
Yaba College of Technology Yaba
12.2020
Ordinary National Diploma (OND) - Computer Science
Yaba College of Technology Yaba
02.2017
SSCE - undefined
Ikeja Senior High School Ikeja
05.2011
Skills
- Selenium automation with Java
- GitHub
- E2E Testing
- Technical Support
- SQL
- TestRail
- POSTMAN API automation
- Azure DevOps
- Team management
- Background in agile environments
- JavaScript
- Performance, Load and Stress Testing
Timeline
QUALITY ASSURANCE ENGINEER (REMOTE)
AB InBev
05.2023 - Current
Senior Software Tester
Grimaldi Group
03.2022 - 04.2023
Software Quality Assurance Engineer
The Bulb Africa
04.2021 - 03.2022
Quality Assurance Engineer
Yaba College of Technology Yaba, Yaba
02.2020 - 03.2021
TECHNICAL SUPPORT ENGINEER
Yaba College of Technology Yaba
04.2017 - 02.2020
Bachelor of Science - Computer Science
Southwestern University
Higher National Diploma (HND) - Computer Science
Yaba College of Technology Yaba
Ordinary National Diploma (OND) - Computer Science
Yaba College of Technology Yaba
SSCE - undefined
Ikeja Senior High School Ikeja
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