Agatha Onokpasa

Conducted brainstorming workshop sessions and engaged with Stakeholders to understand and integrate their business needs into technology.

Conducted GAP Analysis for IT systems and created project scope document.

Prepared and conducted requirements gathering workshop for project team members.

Designed and developed comprehensive requirement documents including high- and low-level requirements, user stories, acceptance criteria document and prioritize requirements (MoSCow).

Managed and tracked tasks using Trello.

Conducted SWOT analysis.

Created process maps in the form of flow chart diagrams for all business processes involved in an IT system using diagram.net.

Created wireframes for all web pages in web application systems using Balsamiq cloud application and diagram.net.

Used methodologies of PRINCE2 and AGILE SCRUM to deliver IT project.

Collaborated with team members and participated in team activities during the IT project management lifecycle using tools like Basecamp, Trello, Zoom, Azure devops, Jira and Slack.

• Led a team of business analysts to successfully identify and implement process improvements, resulting in a 25% increase in operational efficiency.
• Collaborated with stakeholders to gather requirements and develop project plans for a new product launch, resulting in a successful on-time and on-budget launch.
• Conducted in-depth data analysis to identify trends and make data-driven recommendations for cost-saving measures, resulting in a 15% reduction in departmental expenses.
• Developed and implemented training programs for new hires, resulting in a 50% decrease in onboarding time and increased productivity.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.

• Conducted comprehensive market research and analysis to identify new business opportunities, resulting in a 15% increase in revenue for the company in Q3.
• Collaborated with cross-functional teams to streamline operational processes and improve efficiency, reducing project completion time by 20%.
• Developed customized dashboards and reports using Tableau to provide real-time insights into sales trends and customer behavior, enabling more informed decision-making.
• Assisted in the creation of project proposals and presentations for senior management, gaining valuable experience in project management and communication skills.
• Researched competitors to build report of rising trends in markets.
• Analyzed open orders, backlog, and sales data to provide sales team with insights.
• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.
• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.

• Assisted the CEO with daily tasks such as scheduling appointments, preparing documents, and coordinating travel arrangements, resulting in a 20% increase in their productivity.
• Maintained and organized company files, databases, and records, ensuring accessibility and accuracy for all employees, resulting in a 15% decrease in wasted time searching for information.
• Conducted thorough research and analysis on industry trends, competitors, and market changes, providing valuable insights and recommendations to the executive team, resulting in a 10% increase in revenue.
• Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
• Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.

• Scheduled office meetings and appointments for staff teams.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance of the department.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.
• Ensured accurate records of reports; and improving risk assessment to keep risks/issues from affecting the organization and its stakeholders.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Established administrative work procedures to track staff's daily tasks.