Agatha Blessing-Ayanru
Logistician
Lagos,LA
Summary
Dedicated Logistics professional with almost 10years experience and a history of meeting company goals through consistent and organized practices. Excellent reputation for resolving problems and improving customer satisfaction. Adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Warehouse Optimization Manager
Nigeria Bottling Company
Lagos, Lagos
08.2020 - Current
- Served customers and followed outlined steps of service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Developed and maintained courteous and effective working relationships.
- Collaborated with colleagues from other function BSS, Planning, Procurement to achieve various business improvement initiative.
Transportation Optimization Manager
Nigeria Bottling Company
Lagos, Lagos
12.2018 - 08.2020
- Led projects and analyzed data to identify opportunities for overall improvement of business productivity
- Used coordination and planning skills to optimize organization's resources these improved the business truck utilization and truck day average.
- Effectively managed the transportation planning and GPS tracker team which help improved the overall business productivity through effective and efficient use of resources.
- Created an effective performance management routine for team members to help performance tracking and improved overall teams result
- Built an engaged and energized team through team bonding activities for team members
Key Account Transportation Manager
Nigeria Bottling Company
Ikeja, Lagos
07.2018 - 12.2018
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Day to day planning and execution of delivery to Key account segment customers.
- Carried out day-day-day duties accurately and efficiently.
- Worked with Key Account customers and commercial colleagues to understand needs and provide excellent delivery service level .
- Increased customer satisfaction by resolving delivery related issues and improved product availability at customer outlet.
Transportation Manager
Nigeria Bottling Company
Mushin, Lagos
08.2015 - 08.2018
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Supervised team members by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Communicated with customer service and sales teams to improve productivity and delivery service ratings.
- Collaborated with transportation planners to schedule and plan optimally using available business resources to meet delivery goals.
- Oversaw team of fifty drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Engagement and training of drivers on defensive skills, for better and safe driving
- Engagement and mentoring of drivers to achieve better TAT and personal time management
- Reviewed distance to customer's location for better TAT and efficient fuel utilization
Logistics Excellence Champion
Nigeria Bottling Company
Lagos, Lagos
06.2014 - 07.2015
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Training and implementation of Lean logistics tools and practice within the logistics function
- Designing and implementation of performance management board across locations
- Drove operational improvements initiatives which resulted in savings and improved profit margins.
- Coordinated various training for Warehouse Managers on process improvement techniques and people management
SAP Regional Business Process Expert
Nigeria Bottling Company
Lagos, Lagos
11.2012 - 06.2014
- Gathered requirement and produced new business process flow and mapping (As Is/To be)
- Managed various test cycle phases on various test system, planned the cut-over and go-live activities with other team members according to schedule.
- Roll out and managing some of the change management action for distribution stream.
- Conducted business simulation
- Master data collation, cleaning and update
- Conducted training and knowledge validation for process champions and end users.
- Post go-live support for distribution and warehouse stream
SAP BUSINESS PROCESS EXPERT - UNILEVER GHANA
ENTERPRISE RESOURCE MODELLING (Kenya) Accenture Led Project
Tema, Accra Ghana
09.2011 - 07.2012
- Process lead for customer service operation (SAP Order to Cash process)
- Managed various test cycle phases for SAP sales and distribution process and system quality check
- Conducted the user acceptance test, business simulation test and Production validation test.
- Ensures a seamless Go-live cutover activities.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Conducted end user training and support
- Post Go-live support
SAP Sales and Distribution Functional Consultant
International Data Management Services LTD (SAP Partner)
Ikeja, Lagos
03.2009 - 09.2011
- Led projects and analyzed data to identify opportunities for improvement.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Implemented SAP Sales and Distribution Module for businesses to improve process efficiency and business profitability
- Training and development of training materials for users in Sales and Distribution module
- Part of the core team for all project phases: requirements analysis, fit / gap evaluation, testing, training, and go-live support
- Provide users support during creation of sales document up till billing
- Maintain relevant master data - customer master, material master, customer material info record, condition master and output master
- Configuration and set up for SAP Sales and Distribution process to meet business requirement
- Data migration using SAP LSMW
- Develop report on SAP using SAP Query
Education
Associate of Science - Business Administration
Ambrose Alli University
Ekpoma, Edo State 01.2002 - 08.2006
High School Diploma -
ISP Computers
Kano 05.2008 - 11.2008
Skills
Policy development and optimization
Certification
SAP Certified Application Associate – Order fulfillment with SAP ERP 6.0 EHP4
SAP Certified Application Associate
Order fulfillment with SAP ERP 6.0 EHP4
SAP system configuration and set up
SAP query for report
SAP data migration tool
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Warehouse Optimization Manager
Nigeria Bottling Company
08.2020 - Current
Transportation Optimization Manager
Nigeria Bottling Company
12.2018 - 08.2020
Key Account Transportation Manager
Nigeria Bottling Company
07.2018 - 12.2018
Transportation Manager
Nigeria Bottling Company
08.2015 - 08.2018
Logistics Excellence Champion
Nigeria Bottling Company
06.2014 - 07.2015
SAP Regional Business Process Expert
Nigeria Bottling Company
11.2012 - 06.2014
SAP Certified Application Associate – Order fulfillment with SAP ERP 6.0 EHP4
06-2012
SAP BUSINESS PROCESS EXPERT - UNILEVER GHANA
ENTERPRISE RESOURCE MODELLING (Kenya) Accenture Led Project
09.2011 - 07.2012
SAP Sales and Distribution Functional Consultant
International Data Management Services LTD (SAP Partner)
03.2009 - 09.2011
High School Diploma -
ISP Computers
05.2008 - 11.2008
Associate of Science - Business Administration
Ambrose Alli University
01.2002 - 08.2006
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