AFOLABI ABIODUN ADEBAYO
Travel And Tours
ahmadiya lagos,LA
Summary
Creative and driven Airline and Travel Agent with 18+ experience in pinpointing client needs, cultivating new business opportunities, and creating solutions that drive revenue, referrals, and repeat business. Leverages excellent customer service while building positive relationships with internal and external stakeholders. Adept at conducting research, creating travel itineraries, planning vacation experiences, tour packages, day trips, excursions, events, transportation, and accommodations.
Committed Travel Agency Manager with a solid understanding of national and international traveling procedures. Adept at securing deals for individual and corporate clients, often with limited notice. Specialize in preparing detailed itineraries for travelers and ensuring pleasant travel experiences.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Senior Agency Manager
Dwise Travels And Tours
03.2015 - Current
- Conducted detailed assessments of client portfolios to identify gaps in coverage or areas requiring additional attention from underwriters or claims specialists.
- Served as a trusted advisor to clients on matters related to policy coverage, claims handling, and industry regulations.
- Delivered informative presentations at industry conferences, positioning the company as an authority on current trends affecting insurance markets worldwide.
- Increased agency revenue by implementing effective sales strategies and cultivating strong client relationships.
- Improved operational efficiency through the introduction of process improvements, cost controls, and technology enhancements.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Passenger Sales Officer
Firstnation Airways
06.2012 - 06.2014
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
Catering Dispatcher Supervisor
Bellview Airline
11.2009 - 11.2009
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Maintained updated and detailed records of calls in physical and electronic database.
Education
Business Administration-HND - In View
Yaba College of Technology
Yaba, Lagos 09.2011 - 05.2013
Business Administration-OND - undefined
Abraham Adesanya Polytechnic
Ijebu Ode, Ogun State 09.2008 - 05.2010
WASSCE - undefined
Tomia Community Secondary certificate
Kola, Lagos 09.2004 - 05.2009
Skills
Reservation coordination
Certification
Sabre & Amadeus
Timeline
Senior Agency Manager
Dwise Travels And Tours
03.2015 - Current
Sabre & Amadeus
10-2012
Passenger Sales Officer
Firstnation Airways
06.2012 - 06.2014
Business Administration-HND - In View
Yaba College of Technology
09.2011 - 05.2013
Catering Dispatcher Supervisor
Bellview Airline
11.2009 - 11.2009
Business Administration-OND - undefined
Abraham Adesanya Polytechnic
09.2008 - 05.2010
WASSCE - undefined
Tomia Community Secondary certificate
09.2004 - 05.2009
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