AFEEZ ABIODUN OBARO
Abuja
Summary
Operations professional with over 10 years of experience in facilities logistics and administration. Demonstrated ability to enhance operational efficiency and customer satisfaction through effective team collaboration and streamlined communication. Focused on leveraging skills to drive organizational success.
Overview
19
19
years of professional experience
Work History
OPERATIONS MANAGER
COKITCHEN WORKSPACE LIMITED
Abuja
05.2025 - 03.2026
- Oversee daily operations of the FoodCourt platform, ensuring smooth coordination between partner restaurants, delivery logistics, and customer support teams.
- Manage onboarding and performance of restaurant partners, ensuring menu accuracy, service quality, and timely order fulfillment.
- Monitor order flow and delivery timelines to maintain high service standards and customer satisfaction.
- Implement operational procedures that improve efficiency, reduce delays, and enhance user experience across mobile and web platforms.
- Lead and supervise operations staff, dispatch teams, and support personnel, providing training and performance guidance.
- Analyze operational data and customer feedback to identify improvement areas and optimize processes.
- Coordinate with technical and product teams to resolve system issues and support platform upgrades.
- Ensure compliance with food safety, service quality, and company operational policies.
- Prepare performance reports on delivery times, order accuracy, partner performance, and overall operational efficiency.
- Spearheaded cross-departmental initiatives to streamline communication between restaurant partners and delivery teams, enhancing operational alignment and supporting sustained service excellence.
OPERATIONS/LOGISTICS MANAGER
FABOO ENTERPRISES
Abuja
05.2020 - 05.2025
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Managed daily operations for a team of delivery drivers, ensuring timely deliveries and customer satisfaction.
- Direct and manage all aspects of logistics operations, including transportation, warehousing, inventory management, and order fulfillment.
- Develop and implement strategic plans to enhance logistics efficiency, reduce costs, and improve service levels.
- Lead and motivate a team of logistics professionals, providing guidance, coaching, and performance feedback.
- Collaborate with vendors and third-party logistics providers to negotiate contracts, ensure compliance, and optimize service levels and costs.
- Evaluate vendor performance and take corrective actions as needed to maintain high standards.
- Streamline the supply chain by analyzing and optimizing transportation routes, warehouse layout, and inventory levels to meet customer demands efficiently.
- Establish key performance indicators (KPIs) and regularly analyze performance inspections to minimize accidents.
- Monitor on-time delivery, order accuracy, inventory turnover, and other relevant metrics to ensure operational excellence.
- Ensure compliance with all local, state, federal, and international regulations related to logistics, transportation, and supply chain management.
- Develop and manage the logistics budget, monitoring expenses, analyzing variances, and implementing cost-saving initiatives.
- Identify opportunities for process optimization and automation within the logistics operations to increase efficiency and accuracy.
- Implement best practices and industry standards to continuously improve logistics processes and procedures.
SUPERVISOR FACILITY AND OPERATIONS
PARIS TORAJ INTERNATIONAL LTD
Abuja
01.2016 - 08.2023
- Enhanced workplace safety, implementing strict protocols and conducting regular maintenance protocol.
- Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
- Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
- Streamlined factory operations by implementing efficient production schedules and optimizing resource allocation.
- Created an inclusive work environment by promoting diversity initiatives and fostering a culture of mutual respect among employees.
ADMINISTRATIVE OFFICER
DYNAMIC GLOBAL VENTURES
Abuja
01.2007 - 12.2009
- Increased accuracy of documentation by proofreading, editing, and formatting reports and presentations.
- Prepared and edited documents and reports for quality and accuracy.
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
- Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Scheduled meetings and appointment to prevent scheduling conflicts.
- Assisted with event planning, coordinating logistics for successful meetings and conferences.
- Monitored office supplies and ordered low-stock items to prevent unexpected shortages.
Education
Higher National Diploma - Civil Engineering
PLATEAU STATE POLYTECHNIC
IEPANG, BARKIN LADI LGA, PLATEAU STATE, NIGERIA08-2010
Skills
- Route Planning
- Load Planning
- Fleet Management
- Building Maintenance
- Scheduling
- Office Management
- Recordkeeping
- Mail handling
- Event Coordination
- Social media knowledge
- Meeting Arrangements
- Efficiency
- Positive Attitude
- Time Management
- Dependable and reliable
- Punctual and Reliable
- Computer Skills
- Office Administration
- Filing
- Purchase orders organization
Timeline
OPERATIONS MANAGER
COKITCHEN WORKSPACE LIMITED
05.2025 - 03.2026
OPERATIONS/LOGISTICS MANAGER
FABOO ENTERPRISES
05.2020 - 05.2025
SUPERVISOR FACILITY AND OPERATIONS
PARIS TORAJ INTERNATIONAL LTD
01.2016 - 08.2023
ADMINISTRATIVE OFFICER
DYNAMIC GLOBAL VENTURES
01.2007 - 12.2009
Higher National Diploma - Civil Engineering
PLATEAU STATE POLYTECHNIC