ADUKE SARAH JOHNBULL
Abuja,FCT
Summary
A highly talented skilled and knowledgeable, management graduate with extensive knowledge in the field of Entrepreneurship and Business Management looking for an entry level position as to contribute my skills and educational experience in projects. Result driven with highly developed interpersonal skills. Diligent team player and leader, I possess strong organizational and problem-solving skills with the ability to work in remote areas and challenging conditions. Confident I would make great addition to your team I offer my 100% flexibility with a proven record of achievement in consistently promoting and adhering to workplace safety regulations.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Data Analyst
First Bank Nigeria Limited
08.2022 - Current
- Company Overview: First Bank of Nigeria Limited, Shippers’ Plaza, Wuse, Zone 5, Abuja.
- Sales and Marketing Data Organizing
- Interpretation of Data and analyzing result using statistical techniques
- Develop strategies and solutions that improves organizational efficiency
- Conducting data cleaning and validation to ensure accuracy and reliability
- First Bank of Nigeria Limited, Shippers’ Plaza, Wuse, Zone 5, Abuja.
Digital Product Service Executive/Trade Developer
First Bank Nigeria Limited
11.2022 - 10.2023
- Company Overview: First Bank of Nigeria Limited, Shippers’ Plaza, Wuse, Zone 5, Abuja.
- Marketing/sales of online banking application and USSD codes.
- Activating customers on the mobile banking platform and online banking.
- Installation and activation of Firstmobile application.
- Activation of Unstructured Supplementary Service Data (USSD) on mobile phones.
- Identification and verification of potential firstmonie agent location.
- Processing, training, and on-boarding of firstmonie agents.
- Regular training of agents on anti-money laundering and dispute resolution methods in term of various failed transactions issues.
- First Bank of Nigeria Limited, Shippers’ Plaza, Wuse, Zone 5, Abuja.
NYSC
National Youth Service Corps
11.2022 - 11.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Customer Service Officer
First Bank Nigeria Limited
08.2018 - 11.2019
- Company Overview: First Bank of Nigeria Limited, Shippers’ Plaza, Wuse, Zone 5, Abuja.
- Complainers help desk officer
- Knowledge about CRM and ATM card issuance.
- First Bank of Nigeria Limited, Shippers’ Plaza, Wuse, Zone 5, Abuja.
Funding and Customer Relationship Officer
Investment-One Pension Managers Limited
08.2016 - 06.2018
- Follow-up with clients to ensure their Retirement Savings Accounts (RSAs) are funded in line with the company’s mandate
- Maintaining good relationship and ensuring clients satisfaction always
- Handling clients enquires, complaints and ensuring timely resolution
- Registration of new clients and ensure PINs are generated within regulatory timelines
- Follow-up with clients’ employers to resolve areas of discrepancies as well as ensure timely reconciliations
- Ensuring that clients’ statement of accounts is delivered in a timely manner
Classroom Teacher
Best Solution International School
09.2013 - 10.2015
- Organizing lessons and Tutorials
- Classroom teaching and supervision
- Preparation of notes and marking of assignments and examinations
- Invigilating examinations and ensuring proper conduct of behavior
Education
MBA - Human Resource Management
Ahmadu Bello University
Zaria 01.2024 - Current
Bachelor - Entrepreneurship and Business Management
National Open University of Nigeria
AbujaSenior Secondary School Certificate (SSCE) - undefined
Armstrong International School
KadunaFirst School Leaving Certificate - undefined
Command Children School
KadunaSkills
Detailed and organized
Upbeat
Friendly
Positive
Proficiency in internet management
General Computer application and appreciation
Works well under pressure
Marketing understanding
Sales understanding
Analytical Skills
General office administration skill
Good marketing aptitude
Intellectual approach
Sound knowledge of computer applications
Proficiency in Word
Proficiency in Excel
Proficiency in PowerPoint
Good communication ability
Attention to detail
Innovative plans and ideas
Efficient time-management
Interests
Mission work
Exploring new cities
Outdoor workouts
Live music
Cooking
Remote working
Key Training Attended
- The Chartered Institute of Bankers of Nigeria, 01/01/20, Professional Conduct & Ethics Certification
- SkillUP by Simplilearn, 04/01/22, Programming with Python 3.X
Personal Information
- Date of Birth: 01/22/94
- Gender: Female
- Marital Status: Married
- Place of Birth: Kogi
Additional Competencies
- Detailed and organized
- Upbeat, friendly, and positive
- Proficiency in internet management
- General Computer application and appreciation
- Works well under pressure
- Marketing/sales understanding
Certification
Beginners python programming language
Timeline
MBA - Human Resource Management
Ahmadu Bello University
01.2024 - Current
Digital Product Service Executive/Trade Developer
First Bank Nigeria Limited
11.2022 - 10.2023
NYSC
National Youth Service Corps
11.2022 - 11.2022
Data Analyst
First Bank Nigeria Limited
08.2022 - Current
Beginners python programming language
05-2022
Customer Service Officer
First Bank Nigeria Limited
08.2018 - 11.2019
Funding and Customer Relationship Officer
Investment-One Pension Managers Limited
08.2016 - 06.2018
Classroom Teacher
Best Solution International School
09.2013 - 10.2015
Bachelor - Entrepreneurship and Business Management
National Open University of Nigeria
Senior Secondary School Certificate (SSCE) - undefined
Armstrong International School
First School Leaving Certificate - undefined
Command Children School