Summary
Overview
Work History
Education
Skills
Interests
Key Training Attended
Personal Information
Additional Competencies
Certification
Timeline
Generic
ADUKE SARAH JOHNBULL

ADUKE SARAH JOHNBULL

Abuja,FCT

Summary

A highly talented skilled and knowledgeable, management graduate with extensive knowledge in the field of Entrepreneurship and Business Management looking for an entry level position as to contribute my skills and educational experience in projects. Result driven with highly developed interpersonal skills. Diligent team player and leader, I possess strong organizational and problem-solving skills with the ability to work in remote areas and challenging conditions. Confident I would make great addition to your team I offer my 100% flexibility with a proven record of achievement in consistently promoting and adhering to workplace safety regulations.

Overview

12
12
years of professional experience
2
2
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Data Analyst

First Bank Nigeria Limited
08.2022 - Current
  • Company Overview: First Bank of Nigeria Limited, Shippers’ Plaza, Wuse, Zone 5, Abuja.
  • Sales and Marketing Data Organizing
  • Interpretation of Data and analyzing result using statistical techniques
  • Develop strategies and solutions that improves organizational efficiency
  • Conducting data cleaning and validation to ensure accuracy and reliability
  • First Bank of Nigeria Limited, Shippers’ Plaza, Wuse, Zone 5, Abuja.

Digital Product Service Executive/Trade Developer

First Bank Nigeria Limited
11.2022 - 10.2023
  • Company Overview: First Bank of Nigeria Limited, Shippers’ Plaza, Wuse, Zone 5, Abuja.
  • Marketing/sales of online banking application and USSD codes.
  • Activating customers on the mobile banking platform and online banking.
  • Installation and activation of Firstmobile application.
  • Activation of Unstructured Supplementary Service Data (USSD) on mobile phones.
  • Identification and verification of potential firstmonie agent location.
  • Processing, training, and on-boarding of firstmonie agents.
  • Regular training of agents on anti-money laundering and dispute resolution methods in term of various failed transactions issues.
  • First Bank of Nigeria Limited, Shippers’ Plaza, Wuse, Zone 5, Abuja.

NYSC

National Youth Service Corps
11.2022 - 11.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Customer Service Officer

First Bank Nigeria Limited
08.2018 - 11.2019
  • Company Overview: First Bank of Nigeria Limited, Shippers’ Plaza, Wuse, Zone 5, Abuja.
  • Complainers help desk officer
  • Knowledge about CRM and ATM card issuance.
  • First Bank of Nigeria Limited, Shippers’ Plaza, Wuse, Zone 5, Abuja.

Funding and Customer Relationship Officer

Investment-One Pension Managers Limited
08.2016 - 06.2018
  • Follow-up with clients to ensure their Retirement Savings Accounts (RSAs) are funded in line with the company’s mandate
  • Maintaining good relationship and ensuring clients satisfaction always
  • Handling clients enquires, complaints and ensuring timely resolution
  • Registration of new clients and ensure PINs are generated within regulatory timelines
  • Follow-up with clients’ employers to resolve areas of discrepancies as well as ensure timely reconciliations
  • Ensuring that clients’ statement of accounts is delivered in a timely manner

Classroom Teacher

Best Solution International School
09.2013 - 10.2015
  • Organizing lessons and Tutorials
  • Classroom teaching and supervision
  • Preparation of notes and marking of assignments and examinations
  • Invigilating examinations and ensuring proper conduct of behavior

Education

MBA - Human Resource Management

Ahmadu Bello University
Zaria
01.2024 - Current

Bachelor - Entrepreneurship and Business Management

National Open University of Nigeria
Abuja

Senior Secondary School Certificate (SSCE) - undefined

Armstrong International School
Kaduna

First School Leaving Certificate - undefined

Command Children School
Kaduna

Skills

Detailed and organized

Interests

Mission work
Exploring new cities
Outdoor workouts
Live music
Cooking

Remote working

Key Training Attended

  • The Chartered Institute of Bankers of Nigeria, 01/01/20, Professional Conduct & Ethics Certification
  • SkillUP by Simplilearn, 04/01/22, Programming with Python 3.X

Personal Information

  • Date of Birth: 01/22/94
  • Gender: Female
  • Marital Status: Married
  • Place of Birth: Kogi

Additional Competencies

  • Detailed and organized
  • Upbeat, friendly, and positive
  • Proficiency in internet management
  • General Computer application and appreciation
  • Works well under pressure
  • Marketing/sales understanding

Certification

Beginners python programming language

Timeline

MBA - Human Resource Management

Ahmadu Bello University
01.2024 - Current

Digital Product Service Executive/Trade Developer

First Bank Nigeria Limited
11.2022 - 10.2023

NYSC

National Youth Service Corps
11.2022 - 11.2022

Data Analyst

First Bank Nigeria Limited
08.2022 - Current

Beginners python programming language

05-2022

Customer Service Officer

First Bank Nigeria Limited
08.2018 - 11.2019

Funding and Customer Relationship Officer

Investment-One Pension Managers Limited
08.2016 - 06.2018

Classroom Teacher

Best Solution International School
09.2013 - 10.2015

Bachelor - Entrepreneurship and Business Management

National Open University of Nigeria

Senior Secondary School Certificate (SSCE) - undefined

Armstrong International School

First School Leaving Certificate - undefined

Command Children School
ADUKE SARAH JOHNBULL