ADEYEMISI RAHEEM
Business Professional
Lagos,Nigeria
Summary
Carve a niche in the corporate world, influencing all persons in my sphere with the core values of excellence and total commitment. In leadership, I strive to build institutions that provide value and meet global acceptable standards while developing leaders to solve the problems of the future through excellence in delivery and execution.
Overview
22
22
years of professional experience
7
7
years of post-secondary education
Work history
Chief Commercial Officer
Brass Technologies Inc
Lagos, Nigeria
2023.12 - Current
- Executed business growth and transformation plans for brand awareness, increased sales and revenue.
- Managed team of 25 staff, driving performance with motivational strategies to exceed sales targets.
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Tracked marketing and sales performance and innovated strategies to gain favourable results.
- Defined business strategies and roadmaps to drive performance across sales, customer experience, promotions and marketing departments.
- Improved efficiency and productivity by acquiring new skills.
- Optimised sales methods to best engage, acquire and retain customers.
- Organised special sales at specific times to drive customer engagement and move high volumes of products.
Vice President, Merchant Acquiring
OPAY DIGITAL SERVICES LIMITED
Lagos, Nigeria
2021.05 - 2023.11
- Set up the merchant acquiring business to offer payment and collection solutions - online, offline and SaaS to Large Corporates, SMEs, and Retail businesses
- Built the gross transaction value to $320million within the first six months of operation (August 2021 – December 2021) and closed the year 2022 at 2.7 trillion Naira. 2023 Q3 at 2 trillion Naira
- Recruited and managed senior staff with focus on delivering clear results.
- Established strong rapport with stakeholders to enhance business credibility.
- Partnered with management team to optimise operations and reduce costs.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Allocated resources to teams and projects based on need, performance and availability.
- Directed day-to-day work of 400 employees and motivated teams to exceed objectives.
- Created and led successful business culture focused on performance.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Developed appropriate resources to meet needs of diverse audiences.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managing resources (both locally and internationally) to deliver the utmost in customer service - engagement, experience, and satisfaction.
- Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
Deputy Manager
GUARANTY TRUST BANK PLC
2005.12 - 2021.04
- Branches: Adetokunbo Ademola Branch, Victoria Island, Lagos; Berger Paints Branch, Oba Akran, Ikeja, Lagos; Ojuelegba Branch, Surulere, Lagos
- Jan 2013 – Apr 2021: Relationship Manager, SME Banking
- Assist to the Divisional Head, SME Banking Division (Lagos Island 1)
- Relationship Management of customers’ account and businesses to establish a mutually beneficial and profitable relationship between bank and customers
- Assist to coordinate the business activities of 16 teams in the Lagos Island (Marina – Epe) region with a total Balance Sheet of N43Billion
- Develop SME products to boost customer's business and drive the Bank's strategic focus for small and medium companies in Nigeria
- On-boarding of clients and prospects to various offline and online payment platforms/products of the Bank
- Business Development and Interaction - introduce new businesses to the bank for balance sheet growth, income generation and profitability
- Personally, manage an average balance sheet size of N6.8Billion and risk asset portfolio of N1Billion
- Manage available human resources and processes to achieve set goals and targets
- Oct
- 2010 – Dec
- 2012: Relationship Manager/Unit Head, Commercial Banking Group
- Relationship Management of customers’ account and businesses to establish a mutually beneficial and profitable relationship between bank and customers
- Introduced new businesses to the bank for balance sheet growth, income generation and profitability
- Managed an average balance sheet size of N1.5Billion and risk asset portfolio of N5Billion
- Dec 2005 – Sept
- 2010: Branch Manager/Unit Head, Commercial Banking Group
- Relationship Management of customers’ account and businesses to establish a mutually beneficial and profitable relationship between bank and customers
- Introduced new businesses to the bank for balance sheet growth, income generation and profitability
- Managed an average balance sheet size of N1Billion and risk asset portfolio of N1.1Billion.
Head, Customer Service
ZENITH BANK PLC
2001.12 - 2005.11
- Branches: Mazamaza/Kirikiri, Apapa, Lagos; Ogba, Ikeja, Lagos
- Aug 2003 - Nov 2005: Marketing Executive/Unit Head - Marketing Department
- Customer Relations Manager
- Business Development and Management of existing bank relationships
- Jan 2001- Jul 2003: Customer Service Officer/Unit Head, Customer Service Unit
- Provide excellent customer service delivery packages for both prospects and existing clients to achieve customer satisfaction
- Account Opening
- Reference Confirmation for new relationships.
Education
Master of Science - Strategic Human Resources Management
University of Roehampton
London, United Kingdom 2014.08 - 2016.12
Bachelor of Science - Management & Accounting
Obafemi Awolowo University, Ile-Ife
Osun, Nigeria 1994.01 - 1998.12
Skills
- Business development
- Relationship management
- Retail marketing
- Problem-solving
- Leadership
- Complex negotiations
- Team building
- Communication skills
- Time management
- Customer-focused
- Market and competitive analysis
Custom
Fellow, National Institute of Credit Administration (FICA)
Languages
English
Fluent
Timeline
Chief Commercial Officer
Brass Technologies Inc
2023.12 - Current
Vice President, Merchant Acquiring
OPAY DIGITAL SERVICES LIMITED
2021.05 - 2023.11
Master of Science - Strategic Human Resources Management
University of Roehampton
2014.08 - 2016.12
Deputy Manager
GUARANTY TRUST BANK PLC
2005.12 - 2021.04
Head, Customer Service
ZENITH BANK PLC
2001.12 - 2005.11
Bachelor of Science - Management & Accounting
Obafemi Awolowo University, Ile-Ife
1994.01 - 1998.12