Summary
Overview
Work History
Education
Skills
Phone
Interests
Work Availability
Quote
Timeline
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ADEYEMI BABATUNDE DAVID

ADEYEMI BABATUNDE DAVID

Lagos,Lagos

Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

HEAD TELLER SERVICES

Union Bank of Nigeria Plc.
06.2017 - 07.2017
  • Introduced customers to other bank team members to help meet financial needs.
  • Provided customers with appropriate literature on banking products and services.
  • Mentored newly hired team members on appropriate responses to patron questions.
  • Investigated and promptly resolved issues with patron accounts.
  • Created teller schedule to keep weekly and weekend shifts properly staffed.
  • Identified potential needs through observation, questioning, and listening.
  • Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
  • Answered inquiries regarding checking and savings accounts and other related products.
  • Mentored and trained new tellers on bank procedures and customer service standards.
  • Managed daily bank operations by processing customer transactions and providing exceptional customer service.
  • Enforced compliance with bank regulations and policies to reduce financial risks.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Cross-sold credit cards, loans and other bank products.
  • Preparation of End of month cash, ATM reports for management use.

ATM CLUSTER OPERATIONS OFFICER

Union Bank of Nigeria Plc.
11.2017 - Current
  • Carrying out all assigned Lead responsibilities
  • Daily monitoring of ATM cash levels and ensuring enough level of cash is always maintained to avoid cash out on the terminals
  • Troubleshoot and maintain ATM systems at FLM to ensure 99% availability to all customers.
  • Prompt escalation of network related issues to IT for resolution and ensuring resolution in a timely manner so as to minimize customer impact
  • Ensure strict compliance to cash management procedures during ATM replenishment runs specifically mindful of safety and security procedures
  • Ensure all ATMs are promptly reconciled and all identified differences are accurately processed for refund.
  • Interfaced with department heads to establish tracking mechanisms and processes that created clear and effective information flow internally and with customers.
  • Collaborated with executives and management to review projected revenue and adjust resources accordingly.
  • Increased response to unit reports and challenged management to quickly respond to and act on reports.
  • Maintained constructive client and vendor relationships.
  • Maintained equipment at operational readiness annually.
  • Contributed to business development efforts to drive revenue and meet corporate objectives.
  • Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
  • Preparation of End of Month compulsory ATM cash count reports on all ATMs under my purview

ATM CUSTODIAN

Union Bank of Nigeria Plc.
07.2012 - 05.2017
  • Monitoring of the branch's 5 onsite ATM terminals
  • Ensuring balancing and replenishments of the onsite ATMs
  • Ensuring 99% uptime on all terminals
  • Installed and maintained automated teller machines in retail stores.
  • Treatment of all ON US/NOU dispense errors.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Facilitated maintenance team training procedures to align with company standards.
  • Evaluated systems according to predetermined checklist and noted issues.

Education

Bachelor of Science - Computer Science With Business Administration

Olabisi Onabanjo University
Ogun, Nigeria
04.2001 -

Skills

    Consumer Banking

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Phone

  • (234) 0803 7190 433
  • (234) 08073820324

Interests

I have excellent ability in account reconciliation and balancing Outstanding ability in data analysis and entry and also adept at managing financial records I also possess the ability to prepare daily, weekly and End of month reports and can also work tight schedules Excellent ability to read and write in English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

ATM CLUSTER OPERATIONS OFFICER

Union Bank of Nigeria Plc.
11.2017 - Current

HEAD TELLER SERVICES

Union Bank of Nigeria Plc.
06.2017 - 07.2017

ATM CUSTODIAN

Union Bank of Nigeria Plc.
07.2012 - 05.2017

Bachelor of Science - Computer Science With Business Administration

Olabisi Onabanjo University
04.2001 -

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ADEYEMI BABATUNDE DAVID