IT professional with a solid background in network troubleshooting, wireless networking, and database administration. Strong skills in IP addressing, routing protocols, and ensuring network security. Proven ability to manage workflows efficiently while maintaining data accuracy and excelling in multitasking. Proficient in Microsoft Office and advanced Excel, committed to enhancing organisational efficiency.
Hi, I’m
Adeyemi Aderonke
Abuja,Nigerian
Summary
Overview
3
years of professional experience
2025
years of post-secondary education
1
Certification
Work history
The Apartment PlaceLagos, Iju-ishaga
Social Media Account Manager
2024.12 - Current (1 education.year_Label & 5 education.months_Label)
Job overview
- Managed content creation and maintained a consistent brand voice across platforms.
- Planned and executed paid advertising campaigns to maximise engagement.
- Used analytics tools to track performance and adapt strategies accordingly.
- Increased brand visibility through regular, engaging social media posts.
- Collaborated with influencers to enhance promotional activities and brand reach.
Galaxy Backbone LimitedAbuja, FCT
Customer Support Service – First Responder Unit
2025.08 - 2026.05 (9 education.months_Label)
Job overview
- Facilitated customer interactions as first responder.
- Compiled and delivered detailed reports to group head and line manager.
- Led Customer Support First Responder Unit, handling urgent inquiries and ensuring timely resolution of service issues.
- Promoted to Overall Head, overseeing multiple support teams and streamlining communication across corps.
- Coordinated training sessions to strengthen service delivery, responsiveness, and teamwork.
- Commended for leadership, problem-solving under pressure, and commitment to enhancing customer experience.
- Provided helpful service to exceed customer expectations.
- Handled customer complaints to improve overall service quality.
- Resolved customer issues promptly and professionally.
- Balanced workload across team to maintain efficiency.
- Coordinated shift schedules ensuring service continuity.
- Created progress reports for upper management.
Galaxy Backbone Limited
Network Engineer Intern
2023.05 - 2023.10 (5 education.months_Label)
Job overview
- Provided technical support for end-users experiencing difficulties with their network connections.
- Assisted in the design of large-scale enterprise networks according to best practices standards.
- Performed regular maintenance on existing systems to ensure optimal performance.
- Configured and tested firewalls, routers, and switches to ensure proper functioning of networks.
- Collaborated with team members to develop strategies for improving overall network reliability.
- Installed and configured new servers, workstations, and other equipment as needed.
- Analyzed network performance and identified potential issues with network components.
Education
Osun State UniversityOsogbo, Nigeria
Bachelor from Computer Science
University overview
Skills
- Network troubleshooting and wireless networking
- IP addressing and routing protocols
- Problem-solving under pressure
- Workflow management expertise
- Database administration
- Team collaboration
- IT troubleshooting
- Microsoft Office proficiency
- Multitasking competence
Certification
- Workshop Certificate in Data Analysis and Visualisation (FOCITSA 2023)
- Certificate in Excel for Beginners (Udemy 2022)
- CPD Certification of Service in Virtual Assistant (Alison 2024)
- First Responder Certificate – NYSC
- Leadership Certificates (Welfare Director, Social Director, Electoral Chairman – Osun State University)
Languages
Yoruba Native
English Fluent
Leadership & Volunteer Experience
Leadership & Volunteer Experience
- First Responder Unit Head, Galaxy Backbone Limited (2025-2026): As Group Head, assisted in preparing weekly, monthly, and quarterly reports for the line manager, while handling administrative tasks to support service operations. As Overall Head, trained and guided fellow corps members on customer support procedures, coordinated on-boarding for incoming heads, and ensured smooth knowledge transfer.
- National Youth Service Corps (NYSC) –ICT Vice President, CDS Group (2025-2026): Assisted in coordinating ICT related projects and initiatives within the CDS group, ensuring smooth execution of community service activities. I ssupported corps members with technical needs, including digital tools, communication platforms, and documentation processes. Collaborated with the CDS leadership team to plan and implement ICT driven solutions that enhanced efficiency and service delivery. Represented the group in administrative matters, contributing to reports and strategic planning for community development projects
- Electoral Chairman, Osun State University (FOCITSA): I oversaw the planning and execution of faculty elections, ensuring transparency, fairness, and adherence to regulations. I coordinated electoral committees, managed logistics, and supervised voting processes to maintain order and credibility. I facilitated communication between candidates, students, and faculty leadership, resolving disputes and promoting a smooth electoral process. I Recognized for organizational skills, impartiality, and ability to manage high-pressure situations effectively.
- Osun State University, Director of Socials: I managed guest lists, seating arrangements, catering orders, decorations, entertainment bookings, and other important event details. Resolved any issues quickly while maintaining professional composure under pressure. Analysed feedback from past events to identify areas of improvement for future events. Developed and implemented innovative strategies for increasing attendance at social events, resulting in increased revenue. Successfully coordinated and managed multiple high-profile social events simultaneously, ensuring all details were attended to on time. Expertly negotiated contracts with vendors to ensure the most cost-effective services were obtained for each event. Integrated modern technology into various aspects of event planning, such as online registration systems and digital payment methods.
- Osun State University, Director of Welfare: I directed all aspects of project management including planning, budgeting, staffing, scheduling, monitoring, and reporting. Managed multiple projects simultaneously while staying within deadlines. Provided leadership in times of crisis or change initiatives. Created and managed budgets, ensuring financial targets were achieved. Collaborated with stakeholders to identify areas for improvement and develop strategies for growth.
References
References
References available upon request.Availability
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Timeline
Customer Support Service – First Responder Unit
Galaxy Backbone Limited
2025.08 - 2026.05 (9 education.months_Label)
Social Media Account Manager
The Apartment Place
2024.12 - Current (1 education.year_Label & 5 education.months_Label)
Network Engineer Intern
Galaxy Backbone Limited
2023.05 - 2023.10 (5 education.months_Label)
Osun State University
Bachelor from Computer Science
2024.09