Service-focused Healthcare professional offering excellent patient-care and charting skills. Talented at attending to patients in diverse healthcare settings. Certified in Nursing and patient care, Geriatric care and Basic Life Support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Health Care Assistant
University of Port Harcourt Teaching Hospital
Choba, Port Harcourt
12.2019 - Current
Promoted and encouraged independence while assisting patients with daily routines.
Remained up-to-date on latest treatments, care improvements and regulations to facilitate continued patient satisfaction and wellbeing.
Monitored patient health, behavioral and physical changes, promptly reporting concerns to ward supervisor.
Formulated care plans with meticulous attention, helping to increase quality of documentation.
Provided 24-hour care by periodically monitoring and recording patient status, highlighting concerns to nursing staff.
Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
Adhered to and upheld GS1 UK standards, NHS best practices and patient data confidentiality regulations.
Maintained clean environment with due consideration to health and safety issues and infection control policy.
Transported patients between rooms and appointments or testing locations.
Caregiver
Care for Elderly Persons Unit, UPTH
Choba, Port Harcourt
12.2019 - 12.2021
Built and nurtured positive relationships with service users, reducing feelings of loneliness and isolation.
Helped patients with mobility when required, including taking to appointments and around the house support.
Supported patients in maintaining personal appearance and hygiene, improving self-care and self-respect.
Maintained excellent client relationships by going the extra mile to assist care needs while improving client's wellbeing.
Helped clients with personal hygiene tasks, including washing, bathing, toileting and laundry.
Worked with care, compassion and empathy, providing first-class support to patients with varying needs.
Offered assistance in various daily living tasks, including shopping, cooking, cleaning and laundry.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Head of Operations
Gufax Microfinance Bank
Uyo, Akwa Ibom
06.2013 - 02.2015
Developed and implemented strategic operational policies to enhance company delivery against best practice targets.
Sought continued innovation within management and operations structures to maximise company potential.
Established successful, attainable annual operational plans, maximising company performance and growth.
Created and managed high-value projects to improve company operations, within strict budgets and on tight delivery timeframes.
Strategised pragmatically to resolve company weaknesses and continue operational innovation and growth.
Customer Service Officer
United Bank for Africa
Uyo, Akwa Ibom
06.2005 - 12.2009
Maintained excellent customer satisfaction by offering friendly, helpful and informative customer service.
Communicated with customers in a variety of formats, such as phone calls, online chats and emails.
Dealt with complex complaints and angry customers professionally and politely, resolving issues with favorable solutions.
Maintained excellent team relationships by helping others during complicated or difficult customer calls.
Kept client and company files safely stored on CRM system in line with confidentially laws and regulations.
Education
Diploma - Nursing And Patient Care
Alison Academy
Galway, Ireland
2022
Diploma - Caregiving
Alison Academy
Galway, Ireland
2022
Higher National Diploma - Business Administration and Management
Lagos State Polytechnic
Lagos, Nigeria
2002
WAEC/SSCE - HIGH SCHOOL
St. John/Mary's Unity Secondary School. Owo
Ondo, Nigeria
1994
Skills
Equipment sterilization
Excellent bedside manner
Patient care plans
Monitoring observations
Patient bathing
Bed-making
Documenting behaviors
Measuring bodily fluids
Direct Patient Care
Supporting personal needs
Companionship and emotional support
Patient relationship building
Certification
15 Standards of care.
Basic Life Support.
Safeguarding Vulnerable Adults.
Health and Safety for Caregiving.
Caregiving Skills - Dementia Care.
CPR, AED and First Aid.
Elderly Care and Caring for the Disabled.
Introduction to Caregiving.
Healthcare and Geriatric care Assistants.
Affiliations
Member, Chartered Institute of Bankers of Nigeria
Hobbies
Games and Sports
Travelling
Singing
Reference
On request
Timeline
Health Care Assistant
University of Port Harcourt Teaching Hospital
12.2019 - Current
Caregiver
Care for Elderly Persons Unit, UPTH
12.2019 - 12.2021
Head of Operations
Gufax Microfinance Bank
06.2013 - 02.2015
Customer Service Officer
United Bank for Africa
06.2005 - 12.2009
Diploma - Nursing And Patient Care
Alison Academy
Diploma - Caregiving
Alison Academy
Higher National Diploma - Business Administration and Management
Medical Laboratory Scientist at University of Port Harcourt Teaching HospitalMedical Laboratory Scientist at University of Port Harcourt Teaching Hospital
Elderly Caregiver Volunteer at University of Port Harcourt Teaching HospitalElderly Caregiver Volunteer at University of Port Harcourt Teaching Hospital