Adewunmi Titilayo Taofeekat Onikoyi

• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Kept clients engaged in social networks and communities for personal health and growth.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Promoted community integration by providing extensive physical, emotional and social support.
• Conducted home visits to assess clients' home environment and provide support.

• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Monitored workflow to improve employee time management and increase productivity.
• Maintained compliance with company policies, objectives, and communication goals.
• Achieved results by working with staff to meet established targets.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Evaluated employee performance and coached and trained to improve weak areas.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
• Developed and implemented customer service policies to enhance satisfaction.
• Conducted routine inspections to check quality and compliance with established specifications.
• Conducted regular reviews of operations and identified areas for improvement.
• Boosted team performance by developing customer service training materials and conducting service training.
• Solicited customer feedback to identify and improve on areas of weakness.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Collected, arranged, and input information into database system.
• Evaluated over 50 staff performance and provided coaching to address inefficiencies.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Evaluated customer needs and feedback to drive product and service improvements.
• Generated reports detailing findings and recommendations.
• Educated staff on organizational mission and goals to help employees achieve success.

• Rapidly analyzed and responded to critical situations such as cardiovascular, abdominal, and neurological in emergency situations.
• Educated patients on variety of infectious disease issues, nutrition, obesity, and smoking cessation to improve overall health and wellness.
• Referred to and consulted with physicians and other healthcare providers on patient care.
• Implemented therapeutic regimens involving medications and other interventions to mitigate symptoms and prevent reoccurrence.
• Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
• Ordered and interpreted diagnostic testing to confirm diagnosis and implement accurate treatment plans.
• Assisted physicians during surgeries and other medical procedures to treat patients appropriately and safely.
• Conducted rounds in hospitals and nursing homes to check on admitted patients and provide care.
• Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
• Conducted physical examinations to assess patients' health and current condition for optimal treatment.
• Managed chronic conditions by monitoring patient health and treatment plan progress to make necessary adjustments in care.
• Educated patients and families on normal growth and development information.
• Completed in-depth physical evaluations and gathered patient medical data to complete speedy, successful office visits.
• Provided counseling on emotional problems of daily living while promoting wellness and health maintenance.
• Skillfully supported physicians during basic and invasive medical procedures.

A mandatory programme in Nigeria where graduates serve in various sectors for a period of one year. As a physician assistant graduate, I served at a Federal medical centre, Ogun state, Nigeria

• Took patients vital signs and clerking.
• Provided preventive care and health education.
• Conducted patients examinations and taking medical histories
• Ordering and interpreting diagnostic test.
• Administering medication and injection as directed by the supervising physician.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.
• Represented organization positively and professionally while providing community with much-needed services.
• Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
• Communicated with staff members to stay informed about volunteer opportunities and events.
• Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.

• Educated patients on variety of infectious disease issues, nutrition, obesity, and smoking cessation to improve overall health and wellness.
• Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
• Referred to and consulted with physicians and other healthcare providers on patient care.
• Implemented therapeutic regimens involving medications and other interventions to mitigate symptoms and prevent reoccurrence.
• Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
• Participated as monitoring physician in clinical trials of medications and treatments.
• Conducted physical examinations to assess patients' health and current condition for optimal treatment.
• Managed chronic conditions by monitoring patient health and treatment plan progress to make necessary adjustments in care.
• Assisted physicians during surgeries and other medical procedures to treat patients appropriately and safely.
• Skillfully supported physicians during basic and invasive medical procedures.

• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Received and routed laboratory results to correct clinical staff members.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Greeted visitors and initiated triage processes for clients to streamline patient flow.
• Conducted patient intake interviews, recording and documenting relevant information.
• Prepared and processed patient referrals and transfer requests.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
• Registered and verified patient records before triage with most up-to-date information.

• Interacted with customers by phone, email, or in-person to provide information.
• Facilitated successful completion of projects from concept to launch.
• Prepared project presentations and reports to assist senior staff.
• Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
• Participated in workshops and presentations related to projects to gain knowledge.

• Drove team revenue totals by bringing in top sales numbers.
• Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
• Established and maintained e-commerce website to promote and sell products.
• Responded to customer issues and resolved complaints by leveraging expert knowledge.
• Monitored trends in online retail to identify new opportunities for growth.
• Managed financial tracking, inventory coordination and social media marketing.
• Developed relationships with suppliers to facilitate timely delivery of products.
• Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
• Analyzed customer feedback to identify areas of improvement in online shopping experience.
• Implemented marketing campaigns to increase customer engagement and sales.

• Interacted with customers by phone, email, or in-person to provide information.
• Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
• Reported back to instructor to receive day-to-day tasks and responsibilities.
• Delivered clerical support by handling range of routine and special requirements.
• Collaborated with senior management on new initiatives to build confidence.
• Explored new technologies and approaches to streamline processes.
• Participated in workshops and presentations related to projects to gain knowledge.