ADEWUNI ALAMINA

Experienced Information, Communication, and Technology (ICT) professional with over 16 years of expertise in the banking and finance sector. A Collaborative leader partners with coworkers to promote an engaged, empowering work culture. Strong background in a wide range of tools and technologies including Office 365, MS Teams, operating systems, applications management, Microsoft Office Suite (Word, Excel, PowerPoint), system maintenance, troubleshooting, training, support services, software and hardware management. Worked on network configuration projects, Finacle 7 Migration, Oracle Human Resources (HR), and Linux operating systems installation. Holds a Post Graduate Diploma in Advanced Information Technology and Business Administration along with a bachelor's degree in Computer Science.

● Managed and supported requests and incidents across the group with about 13,000 users

● Headed the company’s Messaging and Collaborations Infrastructure Maintenance Management System; achieved reduced operations downtime and enhanced operational efficiency.

● Functioned as Desk Head, Messaging and Collaborations; oversaw the configuration and administration of Pepipost, a bulk email solution from Netcore that enhanced the company’s branding and customer engagement.

● Took the lead in the timely renewal and management of Messaging and collaboration licenses; ensured 100% compliance with corporate and statutory requirements.

● Proficiently executed routine monitoring and health checks across exchange servers, consistently verified and optimized system performance, Hardware utilization, and System updates as part of the service optimization system.

● Migrated and uploaded data for about fifty branches from Finacle 6 to Finacle 7; sustained 24/7 active business units with multi-device applications across the branches

● Played a key role in the smooth implementation of Oracle Human Resources (HR); created a platform for seamless and efficient management of workforce data and supported all standard HR activities, including workforce organization, development, and measurement.

● Oversaw the installation and configuration of Linux on servers used for internet security system; created a reliable operating system for smooth handling of the most demanding business application requirements covering network and system administration, and web services.

● Performed upgrade of the bank’s financial application for branches located in various parts of the country.

● Ensured minimal network operations downtime via implementing a bank-wide regular system and network maintenance, in addition to timely replacement of hardware parts e.g., printers, hard disks, and memory cards.

• Leadership, 07/01/21
• O365 administration, 11/01/15
• SQL Database Administration, 08/01/13
• Exchange Server 2010, 07/01/11
• Exchange Server 2007 Clustering, 04/01/10
• Oracle Discoverer Plus 10g: Analyze Relational and OLAP Data, 08/01/08
• Oracle Discoverer Administrator 10g: Develop a EUL, 08/01/08
• CompTIA A+ Support Technician, 10/01/07
• Oracle ERP HRMS, 03/01/07
• MS Access, 02/01/01

Participates in the buddy program (to welcome and handhold new hires during their first few months) of the bank.

Provides technical support for hybrid social events in the bank