ADEWALE JOSHUA ADETOYI
Ilorin
Summary
Results-driven Retail Professional experienced in sales promotion and customer service. Drove sales growth through effective inventory control and visual merchandising while creating a welcoming shopping environment. Focused on understanding customer needs, delivering tailored solutions, and fostering loyalty through attentive service.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Delivery Assistant
Fan Almadina
Sharjah
01.2024 - 10.2024
- Guided customers in selecting food products, spices, and pantry items to enhance their shopping experience.
- Assisted customers with African food products, spices, and pantry items.
- Recommended, selected and located merchandise based on customer desires.
- Answered store and merchandise questions and led customers to wanted items
- Restocked shelves with rice, grains, snacks, and fresh goods to ensure product availability and organization.
- Processed special orders for customers at service desk. or called other stores to find desired items.
- Prepared merchandise for purchase or rental.
- Maintained records related to sales for store management.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Salesperson
Alowan africa food
Sharjah
01.2020 - 11.2023
- Advertising
- Sales & Promotion:
- Pitch and promote new arrivals, high-demand items, or special bundles.
- Upsell complementary goods (e.g., pairing a staple ingredient with spices or oils).
- Work toward daily or monthly sales targets set by the shop owner or manager. [1, 2, 3]
- Greet shoppers warmly and build a welcoming atmosphere.
- Listen to customer needs, answer questions about products (such as food items, spices, textiles, or cosmetics), and recommend suitable alternatives.
- Stock & Inventory Management:
- Unpack, label, and arrange goods neatly on shelves, racks, or display tables.
Education
Ada Secondary Commercial Grammar School
Osun State, Nigeria Skills
- Point of sale
- Customer service
- Sales strategies
- Inventory control
- Stock management
- Product ordering
- Sales reporting
- Retail operations
- Visual merchandising
- Merchandise display
- Problem solving
- Effective communication
- Customer focus
Languages
English
First Language
English
Intermediate (B1)
B1
Timeline
Delivery Assistant
Fan Almadina
01.2024 - 10.2024
Salesperson
Alowan africa food
01.2020 - 11.2023
Ada Secondary Commercial Grammar School