Summary
Overview
Work History
Education
Skills
Affiliations
Areas Of Interests Hobbies
Research And Publication
Personal Information
References
Work Availability
Quote
Timeline
Hi, I’m

Adetola Ogunleye

House 2, D Close, 5th Avenue, Festac Town,,Lagos
Adetola Ogunleye

Summary

Goal oriented person with a wide range of skills and a record of achievement in new business development, client networking and administrative support services.

Demonstrate ability to increase market share, productivity, and profitability in competitive arenas. Quality assurance, material purchasing, networking of potential client development, and client liaison activities.

Professional focus on the delivery of superior service and administrative support services.

A team player with good communication skills and computer savvy.

Overview

14
years of professional experience

Work History

Kemabom Catering Services

Customer Service Agent: Administrative Officer
06.2012 - 11.2012

Job overview

  • Overall day to day responsibility, maintaining a high level of customer satisfaction and quality standard for all customers.
  • Providing direction and proper training for all kitchen staff members as well as the development of all employees.
  • Managing areas of responsibilities in an effort to meet financial objectives of the company
  • Supervised marketing campaigns and sales events, particularly as they relate to client services.
  • Writing of daily and weekly reports for company's network and keeping them intact using excel spreadsheet.
  • Maintaining of customer database; Multitasking on a daily basis was also part of my duty.
  • Responded to customer calls and emails to answer questions about products and services.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.

Cephatech Geoengineering Services

Junior Geoengineer/Customer Service Agent
06.2010 - 02.2011

Job overview

  • Assisting with the design of built structures, using specialized computer software or calculation.
  • Consulting geological maps and aerial photographs to advise on site selection.
  • Collating data and producing reports, Overseeing the progress of specific contracts.
  • Planning detailed field investigations by drilling and analyzing samples of deposits/bedrock.
  • Supervising site ground investigations and area budgets, Ground water explorations, Storage design and distributions, Lithologic descriptions and well designs,
  • Geophysical investigations and well hydraulic tests were part of my job description
  • Planning detailed field investigations by drilling and analyzing samples of deposits/bedrock.

Tiaten Support Services

Customer Service Associate
10.2016 - Current

Job overview

  • Provided exceptional customer support via various communication channels, including phone, email and chat.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Assisted customers with product information, order processing and problem resolution.
  • Collaborated with other team members to ensure a cohesive and positive customer experience.
  • Kept detailed records of customer interactions to track and resolve issues quickly.
  • Provided customer feedback to management and identified areas of improvement for products and services.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Developed and updated databases to handle customer data.

AKO Fashion

Fashion Creative Director
03.2016 - Current

Job overview

  • Create and design fashion garments, ensuring alignment with current trends, brand identity and client preferences.
  • Create detailed sketches and prototypes to communicate design ideas to clients or production teams.
  • Take precise measurements and conduct fittings to produce tailored garments that meets clients specifications and expectations.
  • Oversee the entire garment production process,ensuring quality and timely delivery.
  • Source and select appropriate fabrics, trims, and accessories to compliment the design vision.
  • Provide expert advice on fashion, style and garment care to clients.
  • Manage and maintain a well-organized design studio,including inventory control and workspace cleanliness.

Unlimitedtiaraoluwa

Content Creator/ Social Media Manager

Job overview

  • Develop and implement a comprehensive social media strategy to increase brand visibility, engagement and growth across various platforms.
  • Developed original content using social listening and independent sources.
  • Create compelling and shareable content, including text, image, and video, aligned with brand's voice and identity.
  • Manage all social media accounts, ensuring consistent and timely posting, responding to comments, and engaging with audience.
  • Applied current editing and photography tools to tell great stories.
  • Utilize analytics tools to track and analyze the performance of social media campaigns, providing insights and recommendations for improvement.
  • Stay up-to-date on emerging social media platforms and trends, evaluating their potential for brand integration.

Education

Divine Touch Fashion Institute
Lagos, Nigeria

Diploma

University Overview

Olabisi Onabanjo University, Ago Iwoye, Ogun State

B.Sc Geology from Earth Science

University Overview

Trinity Secondary School, Olodi Apapa, Lagos State

SSCE

University Overview

Bodija International School, Bodija, Oyo State

1st School Leaving Certificate

University Overview

Skills

Social Media Marketing

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Affiliations

Affiliations

NYSC Service(Akwa Ibom State rural water supply and sanitation agency).

April 2010 - February 2011


Areas Of Interests Hobbies

Areas Of Interests Hobbies
  • Reading
  • Travelling
  • Socializing & Networking

Research And Publication

Research And Publication
Geochemistry of Stream Sediment quality of Gbekuba and environs, river Ona Ibadan Southwestern Nigeria.

Personal Information

Personal Information
  • Date of Birth: 09/25/1986
  • Gender: Female
  • Nationality: Nigerian
  • Marital Status: Married

References

References

Available on request

Availability
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Customer Service Associate
Tiaten Support Services
10.2016 - Current
Fashion Creative Director
AKO Fashion
03.2016 - Current
Customer Service Agent: Administrative Officer
Kemabom Catering Services
06.2012 - 11.2012
Junior Geoengineer/Customer Service Agent
Cephatech Geoengineering Services
06.2010 - 02.2011
Divine Touch Fashion Institute
Diploma
2012.05
Olabisi Onabanjo University, Ago Iwoye, Ogun State
B.Sc Geology from Earth Science
2009.05
Trinity Secondary School, Olodi Apapa, Lagos State
SSCE
2000.05
Bodija International School, Bodija, Oyo State
1st School Leaving Certificate
1994.05
Content Creator/ Social Media Manager
Unlimitedtiaraoluwa

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Adetola Ogunleye