Adesewa E Adebisi
Ibadan,Oyo State
Summary
Compassionate and dedicated support professional with a Bachelor’s degree in Teacher Education/English and over 18 months of experience in social work and education. Skilled in written and verbal communication, I excel in client-focused environments, utilizing active listening and reflective practice to build trusting relationships and address individual needs. My commitment to safeguarding vulnerable adults and delivering outreach services underscores my passion for supporting diverse populations. Known for my organizational abilities, problem-solving skills, and cultural competence, I effectively manage complex cases while fostering a caring atmosphere for elderly and vulnerable individuals. Eager to contribute to meaningful change, I bring resilience and adaptability to every role.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Social work assistant
Destiny Development Initiative
Ilesha, Osun State
05.2023 - Current
- Provided direct care and assisted vulnerable children and youth residing in the NGO's shelter, including personal care, meal preparation, assistance with homework, and maintaining a stable home environment.
- Engaged in community outreach initiatives to assess needs, connect with vulnerable populations—including the homeless, elderly, and low-income families—and facilitate access to financial aid and essential social welfare services.
- Cultivated empathy and strong communication skills by conducting support interviews with clients experiencing domestic violence, post-traumatic stress disorder, family neglect, and other challenges, fostering a compassionate and supportive environment for beneficiaries.
- Maintained confidentiality of sensitive information whilst adhering to statutory requirements and professional standards of practice.
Customer service representative
Megamint Investments
Lekki, Lagos
07.2021 - 03.2023
- Delivered attentive customer care services by listening to the needs of clients, resolving issues, and offering solutions in a calm and professional manner.
- Enhanced skills in communication, problem-solving, office organisation, teamwork, and handling of difficult situations, which are essential for supporting clients.
- Maintained high customer satisfaction by building effective client relationships rooted in trust and understanding.
- Offered technical support, leading to enhanced user experience.
Education
Bachelor of Education - Teacher Education/English
University of Ibadan
Ibadan, Oyo State 03.2016 - 12.2019
Skills
- Written and verbal communication
- Client focused
- Empathetic
- Organised
- Active listening
- Cultural competence
- Reflective practice
- Safeguarding vulnerable adults
- Case evaluation
- Outreach services
- Conflict resolution
- Self-awareness
- Effective multitasking
- Counselling techniques
- Team player
- Elderly supportive care
References
References available upon request.
Timeline
Social work assistant
Destiny Development Initiative
05.2023 - Current
Customer service representative
Megamint Investments
07.2021 - 03.2023
Bachelor of Education - Teacher Education/English
University of Ibadan
03.2016 - 12.2019
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