Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Work Availability
Timeline
CustomerServiceRepresentative

ADERONKE MARTINA ADEBOYE

CAREGIVER
LAGOS,MARYLAND

Summary

Trustworthy Career with 4-years' experience in care setting. Highly respectful of patient needs, offering support and Improving quality of life through caring for patients.

Highly skilled in handling and taking care of elderly people.

Proactive worker committed to helping patients by providing top-notch patient care. Highly Skilled in handling and taking care of elderly people. Fantastic attention to detail and multitasking abilities.

To work in a challenging and dynamic environment that promotes professional development, encourages growth, personal, social, moral and educational through career development; and to reach top management positions by channeling energy to those areas that promote and complement the organization’s aims and objectives.

Overview

26
26
years of professional experience
11
11
years of post-secondary education
2
2
Certifications

Work History

CAREGIVER

SOGUNRO ROYAL FAMILY
LAGOS, LAGOS
11.2021 - Current
  • Help patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Build strong relationships with clients to deliver emotional support and companionship.
  • Provide transportation to doctor's appointments, grocery stores, events ,shopping trips and salons.
  • Plan healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Provide safe mobility support to help patients move around personal and public spaces.
  • Assist patients with self-administered medications.
  • Recognize and report abnormalities or changes in patients' health status during hospital visit.
  • Clean house, run errands, manage laundry and complete weekly grocery shopping.
  • Assist clients with daily living needs to maintain self-esteem and general wellness.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Assist with dressing guidance, grooming, meal preparation and medication reminders.
  • Engage patients in meaningful conversation, socialization and activity while providing personal care assistance.

Welfare Officer

PEARLGATE ADVISORY&CONSULTANCY SERVICE
LAGOS, LAGOS
08.2020 - 10.2021
  • Communicated safety rules and regulations clearly to workers, along with safe methods and procedures to accomplish tasks, define responsibilities and expectations of personnel at workplace.
  • Completed detailed charts to summarize interactions with clients and booked follow-up sessions.
  • Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
  • Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services.
  • Explained/document medical care options to help families make informed healthcare decisions.
  • Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
  • Trained specialized foster parents to care for children with severe behavioral and emotional needs.

FIRST AID OFFICER

Sutech Contracting Limited
LAGOS, LAGOS
11.2018 - 03.2020
  • Conveyed information about conditions and field treatments given to medical facility staff.
  • Evaluated injured or ill persons to determine nature and extent of concerns.
  • Communicated with dispatchers or treatment center personnel to provide information about situation, to arrange reception of victims or to receive instructions for further treatment.
  • Learned new techniques to better serve patients' needs.
  • Implemented emergency airway management and heart monitoring at scenes and during transport.
  • Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
  • Communicated clearly and openly with dispatch to receive new orders and convey important updates about scenes.
  • Stabilized serious and critical patients for transport to medical facilities with advanced care teams.
  • Monitored company inventory to keep stock levels and databases updated.
  • Onboarded new staff by entering employee information into systems.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Conveyed information about conditions and field treatments given to medical facility staff.

VOLUNTEER CARE WORKER

ST. VINCENT DE PAUL
LAGOS, LAGOS
10.2007 - 02.2020

• Performed light housekeeping and providing companionship

• Assisted patients in toileting, shower, dressing, bathing and maintain their personal hygiene.

• Assisted clients with activities essential in their daily lives.

• Ensure client comfort and safety at all times.

• Transport client via wheelchairs to and from rehabilitation and daily activities and to the church.

  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Maintained excellent attendance record, consistently arriving to work on time.

Relationship Officer

First City Monument Bank
01.2010 - 07.2018
  • Business development: conversion of potential prospects to customers, introduce more product offerings to existing customers.
  • Customer relationship management to ensure customer retention in view of increased competitive business environment.
  • Undertaking discreet market intelligence and daily analysis of market trends with view to advertising management.
  • Setting and presentation o performance report.
  • Training and supervision of team members.
  • Driving team to meet and surpass target.
  • Helping individual customers to create wealth through customer-friendly products tailored to meet their needs.
  • Preparing daily and weekly sales report to branch and sales manager.
  • Treating requests urgently within acceptable Turn-Around-Time (TAT).
  • Risk Asset creation and monitoring.
  • Liability Generation.
  • Monitor and ensure customer’s compliance with credit guidelines.
  • Reactivation of dormant accounts.
  • Manage existing customers.
  • Acquisition of New customers to bank.

Customer Service Officer

Heart Desire Property Company
01.2008 - 01.2010
  • Attended to customers enquiries on sales.
  • Informed customers about existing promo.
  • Maintained customer database.
  • Documented plots and flats allocated to customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Assisted call-in customers with questions and orders.
  • Initiated investigations into complex or sensitive complaints, identifying solutions swiftly and to customer satisfaction.

Education

Bachelor of Science And/with Education Degree - ECONOMICS EDUCATION

OLABISI ONABANJO UNIVERSITY
OGUN STATE
01.2000 - 01.2006

West African School Certificate (WASCE) -

BAPTIST GIRLS COLLEGE
IDI-ABA, ABEOKUTA, OGUN STATE
09.1993 - 06.1998

Skills

Record keepingundefined

Accomplishments

  • Offered exceptional care to elderly and disabled patients to provide them with a happy and comfortable life.
  • Received commendation from supervisor due to exceptional focus on companionship and home-making.
  • Received appreciation letter from clients and their families for quality services.
  • Actively assisted clients in housekeeping activities like cleaning and dusting while running grocery shopping errands for them.
  • Reorganized the room setting which increased the mobility the mobility level of client.


Certification

DOMESTIC VIOLENCE AND RECOGNISING ABUSE, DUTY OF CAREIN HEALTH AND SOCIAL CARE, DIABETES IN HEALTHCARE,DEMENTIA AWARENESS,CONFLICT RESOLUTION,CONSENT,COMPLAINTS HANDLING,COMMUNICATION, BLOOD COMPONENT TRANSFUSION, BASIC NUMERACY,BASIC LITERACY

Additional Information

CERTIFICATES IN HEALTH CARE


Florence Academy - Online Training April 2022


HB Compliance - Online Self Assessment June 2022




Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

DOMESTIC VIOLENCE AND RECOGNISING ABUSE, DUTY OF CAREIN HEALTH AND SOCIAL CARE, DIABETES IN HEALTHCARE,DEMENTIA AWARENESS,CONFLICT RESOLUTION,CONSENT,COMPLAINTS HANDLING,COMMUNICATION, BLOOD COMPONENT TRANSFUSION, BASIC NUMERACY,BASIC LITERACY

04-2022

DUTY OF CARE, FIRST AID, LIFE SUPPORT,MEDICATION ADMINISTRATION-HOMECARE,HACCP,MEDICATION COMPETENCY ASSESEMENT, SAFEGUARDING ADULTS, SAFEGUARDING CHILDREN

03-2022

CAREGIVER

SOGUNRO ROYAL FAMILY
11.2021 - Current

Welfare Officer

PEARLGATE ADVISORY&CONSULTANCY SERVICE
08.2020 - 10.2021

FIRST AID OFFICER

Sutech Contracting Limited
11.2018 - 03.2020

Relationship Officer

First City Monument Bank
01.2010 - 07.2018

Customer Service Officer

Heart Desire Property Company
01.2008 - 01.2010

VOLUNTEER CARE WORKER

ST. VINCENT DE PAUL
10.2007 - 02.2020

Bachelor of Science And/with Education Degree - ECONOMICS EDUCATION

OLABISI ONABANJO UNIVERSITY
01.2000 - 01.2006

West African School Certificate (WASCE) -

BAPTIST GIRLS COLLEGE
09.1993 - 06.1998
ADERONKE MARTINA ADEBOYECAREGIVER