Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Assistant UKVI Examination Coordinator
MOD IELTS (IDP EDUCATION)
LAGOS
11.2020 - Current
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Increased customer satisfaction by resolving issues.
Delivered services to customer locations within specific timeframes.
Resolved problems, improved operations and provided exceptional service.
Administering the registration of test candidates and encoding the information into relevant test databases.
Assisting with test supervision for the UKVI examination.
Producing reports and and analyses on the respective testing services of the department.
Refund Analyst
MOD IELTS (IDP EDUCATION)
Lagos
07.2020 - Current
Compiled department-specific reports to help senior managers identify trends and improve progress.
Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
Followed up on denied and unpaid claims to resolve problems and obtain payments.
Delivered timely information to insurance representatives to resolve common and complex issues.
Business Development Manager
MOD IELTS (IDP EDUCATION)
LAGOS
05.2020 - Current
Reached out to potential customers via telephone, email and in-person inquiries.
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
Auditor
Segunadeife & Co firm
Lagos
06.2018 - 12.2019
Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
Analyzed data and findings to prepare reports detailing financial information.
Planned and executed follow-up audits at appropriate intervals.
Performed observations and evaluated supporting documents to supplement audit findings.
Graduate Intern
OSOPADEC
Lagos
04.2017 - 04.2018
Provided comprehensive research assistance and support when designing and executing experiments.
Maintained laboratory operations, updating and revising standardized operating procedures and reordering raw materials and supplies to sustain experiments and workflow.
Gathered, reviewed and summarized literature from scientific journals such as SciFinder and PubMed and produced graphs and other scientific calculations using MS Excel.
Created lesson materials, visuals and digital presentations to supplement lesson plans.
Education
Bachelor of Science - Accounting
Olabisi Onabanjo University
Nigeria
01.2012 - 12.2016
Skills
Testing examination
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Timeline
Assistant UKVI Examination Coordinator
MOD IELTS (IDP EDUCATION)
11.2020 - Current
Refund Analyst
MOD IELTS (IDP EDUCATION)
07.2020 - Current
Business Development Manager
MOD IELTS (IDP EDUCATION)
05.2020 - Current
Auditor
Segunadeife & Co firm
06.2018 - 12.2019
Graduate Intern
OSOPADEC
04.2017 - 04.2018
Bachelor of Science - Accounting
Olabisi Onabanjo University
01.2012 - 12.2016
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