Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
ADEPOJU PAUL

ADEPOJU PAUL

Warehouse Goods Supervisor/Customer Service/sales
Ota Ogun

Summary

14 ADEPOJU CRSCENT AGBELEKALE, abule egba, Lagos, 23401, Nigeria ABOUTME Results-driven and resourceful Sales professional with over 10 years of experience in customer service management, operations, and client relations. Customer-focused with the ability to resolve customers' complaints and assist them with a well- informed selection of suitable products and services. Committed to the delivery of high service standards, with a dedication to delivering solutions, handling complaints, and solving problems. Demonstrates exceptional communication and relationship-building skills and encourages team collaboration in order to achieve excellent organizational objectives. Organized and efficient [Job Title] supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented professional promoting expertise in supply chain planning. Confident Procurement Specialist knowledgeable in managing vendor relations, tracking products, and the methods needed to obtain the best pricing. Effective at sourcing products, vetting vendors and managing bid process. Good relationship-builder and problem-solver with methodical approach and excellent verbal and written communication skills. Well-versed in [Type] procurement needs and processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Respectful Procurement Specialist with understanding of supply and demand and discerning eye for inventory level evaluation. Bilingual go-getter experienced in coordinating with vendors regarding logistics. Dependable Procurement Specialist with a background in tracking products from vendor shipments to the consumer pipeline. Analytical performer with price dispute resolution experience. Considered an enthusiastic employee with great decision making skills. Hardworking Procurement professional with [Number] years of experience maintaining vendor relationships to facilitate cost-effective and timely purchasing functions. Excellent negotiation and contract development skills with proficiency in [Software].

Overview

16
16
years of professional experience
3
3
Certifications
1
1
Language

Work History

Customer Service

Honda Manufacturing Nig. Ltd, Ota Ogun State
03.2008 - Current
  • Production Management Process Improvements
  • Inventory Control
  • UNTITLED: Sourcing potential customers and development
  • Creation of new customers
  • Training customers on how to use inventory files to determine re-order level
  • Material management
  • Maintenance of dealer inventory file
  • Acknowledging and resolving customer complaints
  • Knowing our products inside and out so that you can answer questions
  • Processing orders, forms, applications, and requests
  • Keeping records of customer interactions, transactions, comments, and complaints
  • Preparation of daily, monthly, and yearly sales reports
  • Meeting with clients virtually or during sales visits
  • Demonstrating and presenting products
  • Establishing new business
  • Maintaining accurate records
  • Attending trade exhibitions, conferences, and meetings
  • Reviewing sales performance
  • Working towards monthly or annual targets.
  • Completed bi-weekly payroll for [30] employees
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
  • Kept high average of performance evaluations
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
  • Implemented project management techniques to overcome obstacles and increase team productivity
  • Participated in team meetings and training sessions to stay informed about product updates and changes
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs
  • Trained team members on new hotel services and products to support promotional efforts
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch
  • Monitored front areas so that questions could be promptly addressed

Procurement Officer

Honda Manufacturing Nig Limited
01.2016 - 12.2023
  • Review procurement documents and prepare orders
  • Negotiate contracts with suppliers
  • Develop and monitor cost-reduction strategies
  • Develop and monitor inventory control procedures
  • Develop and monitor purchasing policies
  • Manage vendors
  • Monitor supplier performance
  • Meet with suppliers when needed
  • Understand, analyse, and evaluate enterprise-wide procurement requirements for products and services
  • Develop and maintain strong relationships with vendors, subcontractors, and suppliers
  • Encourage continuous improvement in competitive bidding practices
  • Track and schedule all materials, equipment, and personnel purchase orders
  • Open new accounts as needed
  • Track inventory levels and manage purchasing activities
  • Develop and maintain inventory control procedures
  • Manage claims and losses
  • Review supplier proposals and invoices
  • Discuss and analyse material and equipment needs with architects and engineers
  • Track and report budgets by month, budget variance, and actual budget
  • Improve operations through process improvements
  • Develop and implement systems to monitor vendor performance
  • Attend vendor meetings
  • Develop cost control plans
  • Document policies and procedures
  • Coordinate with staff, operations personnel, and outside agencies to ensure materials, equipment, and services are available when needed
  • Assist with contract.
  • Input, analyzed and reported on data covering all aspects of procurement operations
  • Performed complex data analysis to identify cost-saving opportunities and forecast future demands
  • Analyzed market trends and identified optimal sources of supply to maximize cost savings
  • Researched and identified potential new suppliers to increase vendor base
  • Developed and strengthened supplier relationships
  • Negotiated with vendors on freight costs, cutting shipping prices by [30]%
  • Negotiated with vendors on freight costs, cutting shipping prices by [Number]%
  • Evaluated internal needs and developed plans for maintaining optimal supply levels
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills
  • Negotiated contracts and agreements with suppliers to achieve best pricing and terms
  • Monitored pricing trends and negotiated pricing to optimize profitability

Education

Associate of Arts - Accounting And Business Management

Fedaral Polytechnic Offal Kwara
Kwara State Nigeria
11.2023 - 11.2023

Skills

Leadership and managementundefined

Accomplishments

  • Commended for a track record of 100% accuracy and consistently delivered tasks withincritical deadlines
  • Built lasting relationships with all my clients and ensured there were systems andresources in place to deal with any of their queries in less than 24 hours
  • Developed strategic business plan, and identified market opportunities, resulting in well-defined business objectives and strengthening corporate presence
  • Lagos Business School Financial Journalism/Data analysis & Interpretation
  • 2017
  • Bloomberg Market Concepts
  • 2017
  • Training on Effective Business Writing and Presentation Skills 2017
  • Industrial Training Fund Forklift Operation & Maintenance workshop 2016
  • Training on Supply chain Management 2014
  • Nigeria Institute of Production Management Purchasing, Stores & Materials Mgt Course.
  • C
  • Present

Certification

EDUC AT I O N

Timeline

Associate of Arts - Accounting And Business Management

Fedaral Polytechnic Offal Kwara
11.2023 - 11.2023

Procurement Officer

Honda Manufacturing Nig Limited
01.2016 - 12.2023

Customer Service

Honda Manufacturing Nig. Ltd, Ota Ogun State
03.2008 - Current
ADEPOJU PAULWarehouse Goods Supervisor/Customer Service/sales