Detail-oriented administrative professional skilled in communication and team collaboration. Proven ability to enhance office operations and generate leads, contributing to improved efficiency and client relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
First Move Logistics
Lagos
02.2025 - 10.2025
Managed daily office operations including scheduling, correspondence, and record keeping.
Generate sales leads by researching potential client companies and compiling contact database.
Schedule appointments and meetings, and ensuring timely communication across departments.
Organize office supplies, ensure availability and smooth daily operations.
Coordinating logistics related inquiries and documentation.
Achievement: Played a key role in establishing new collaboration with freight companies, expanding the company's service network and enhancing operational capacity.
Administrative Assistant
Blessed Paint and Chemical Company
01.2023 - 09.2023
Led team operations, delegated tasks, and ensured smooth daily workflow.
Maintain comprehensive and up-to-date customer records, including interactions, inquiries, complaints, and resolutions.
Gather customer feedback and suggestions to identify areas for improvement and relay valuable insights to the relevant teams within the organization.
Managed daily office operations for a team of 20+ staff, improving workflow efficiency by 30%
Achievement: Resolved customer issues promptly, achieving 80%+ KPIs and converting complaints into loyalty.
Office Intern
Ibara Correctional Centre
Abeokuta, Ogun State
09.2020 - 08.2021
Assisted with data entry and document preparation for administrative tasks.
Supported reception desk with visitor management and phone handling.
Addressing their inquiries and directing them to the appropriate personnel
Assisted in preparing agendas and schedules for meetings.
Organized office supplies and maintained inventory records.
Achievement: Reducing data errors by 30% enhancing customer satisfaction and service delivery
Education
Bachelor of Science - Psychology
Olabisi Onabanjo University
Agbo-Iwoye
10.2017 - 01/2022
Skills
Communication (Verbal & Written)
Team Collaboration
Time Management
Attention to detail
Problem Solving
Empathy
Microsoft Office(Word, Excel, Outlook)
Data Entry & Management
Email Correspondence
Inventory Control
Scheduling & Calendar Management
CRM Software
Certification
Human Resource Management (Great Learning Academy - 2023)