Adeolu Faramade Akinola

• Performed targeted collections on past due accounts aged over specific days.
• Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
• Identified, researched and resolved billing variances to maintain system accuracy and currency.
• Corrected any data entry error to prevent later issues such as duplication or data degradation.
• Coordinated statistical data analysis, design, and information flow.
• Produced monthly reports using advanced Excel spreadsheet functions.
• Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
• Investigated cases, identified issues and negotiated payment arrangements effectively.
• Improved customer satisfaction with sensitive handling of difficult situations.
• Achieved high rate of successful recoveries with effective negotiation skills.
• Reduced default portfolio by managing debt recovery strategies.

• Improved team productivity by implementing efficient workflow strategies.

• Ensure standard procedures are followed prior to credit approval and disbursement.

• Ensure all necessary charges, rates and interests are charged on all credit facilities

• Development of Retail Product papers (Track records with Union Bank)

• Discovery of fraudulent transaction before and after creditapproval

• Ensure proper perfection of credit documentation on or beforeapproval

• Proper understanding of credit extension and deferral ofdocuments for perfection.

Indebt knowledge of Nigeria Small and medium Enterprises like School Finance, Invoice Discounting Local Purchase Order (LPO) and Cash Follow credit facilities.

• Reviewing of requests relating to Hire Purchase and Leasing of Assets

i.e. Motor Vehicle, Machinery, and House Hold Products etc.

• Advisory Services to Customers on mode of Repayment of Loans

• Maintenance of Assets Register

• Follow up on repayment/recovery of loans/Assets on defaulting customers.

• Training & supervision of team members