Adeola Olagunju

• Led IT strategy development aligning technology with business objectives.
• Managed cybersecurity initiatives to protect company data and systems.
• Oversaw infrastructure upgrades to enhance system performance and reliability.
• Evaluated emerging technologies for potential integration into business operations.
• Implemented IT policies to ensure compliance with industry standards and mitigate risks.
• Collaborated with departments to identify technology needs and solutions.
• Created a budget for IT operations including hardware, software, personnel costs and third-party services.
• Cultivated vendor relationships for timely delivery of products and services, improving operational efficiency.
• Coordinated training sessions on new software and tools to enhance team proficiency.

Transformed IT operations at GDL Nigeria through innovative solutions and strategic team leadership.

• Led integration of NIBSS EasyPay, optimizing transaction processing for finance and leasing division.
• Implemented ticketing solution, achieving 90% improvement in IT service delivery and incident resolution.
• Deployed automated IT asset management system for real-time updates and efficient tracking.
• Established scalable enterprise IT infrastructure across all offices and experience centers, supporting business operations.
• Streamlined processes with end-of-day automation on stockbroking application, eliminating manual work entirely.
• Developed training manuals for Microsoft Teams and third-party applications, improving inter-departmental collaboration.
• Enhanced IT governance framework and policy repository, ensuring organizational compliance.
• Audited user accounts periodically to detect unauthorized access attempts.

• Managed project timelines to ensure on-time delivery of IT services, aligning with client expectations.
• Provided technology consulting to enhance application support, maintenance, and database administration.
• Created and executed policies and procedures for network resource administration and business continuity.
• Facilitated training sessions to equip staff with skills for new software implementations.

• Developed and optimized SQL queries, generating business reports using SSRS and Crystal Reports to enhance data-driven decision-making.
• Executed company - wide data cleansing which improved customer's data integrity by 90%.
• Managed and led implementation of Bitrix 24 CRM, integrating it with core business applications to streamline client relationship management.
• Built a Mandate Upload application for uploading bulk signatures and pictures of clients into the Core Banking Application to reduce backlog by 100%.
• Monitor and ensure the security of business applications, databases and other IT infrastructures.
• Co-ordinate software development, integrations, projects, product support and database management.
• Documented database schemas (such as Tables, Procedures, Views and Functions) for the Core Banking Applications with easy navigation on the documentation.
• Code documentation which enhanced code readability and usability.
• Withholding tax module and reporting implementation on the core business application.
• Implemented new email signature in Office 365 to align with company’s strategic objective of promoting products and services across all communication channels.
• Assist in planning the IT team budget, disaster recovery, IT strategy and the implementation of cybersecurity best practices.
• Monitor Azure (ASR) replication and ensure regulated storage consumption.
• Oversee daily and periodic database and application backups being carried out by the support specialist.
• Engaged with vendors to negotiate better licensing and renewal terms. which saves the company about 10% on licensing and renewals annually.
• Developed an application which integrates with the i-gree platform of Nigeria Inter-Bank Settlement System Plc (NIBSS) that allows clients' Bank Verification Number (BVN) details to be retrieved based on the client's consent.

• Built the vitals and clinical assessment modules of the Lagoon Hospitals new Health Information Systems (HIS) and Electronic Medical Records (EMR) development team.
• Migrated patients' historical data, including consultation notes, encounters, laboratory, and radiology results, to a new electronic medical records (EMR) system, ensuring data integrity and accessibility.
• Database optimization, SQL query development and quick resolution to SQL service issues.
• Web api design and integrations to third party applications.
• Automated email reminders for doctor's appointments that synchronize with doctors' Microsoft Outlook calendars to prevent scheduling conflicts using the hangfire application.
• Designed a notification system that sends an email with a link to get patients' experience feedback when an encounter with a doctor is closed using the hangfire application.
• Re-engineered a Covid-19 questionnaire application named Cov App for the company's use.
• Web based reports implementation using SSRS.
• Implemented an automated footfalls Windows service that periodically sends updates to company executives, enhancing communication and awareness of patient interactions.

• Maintained and enhanced applications including ERPNext and Microsoft Dynamics (AX 2012 and 365) using C#, Linq, X++, and MS SQL to improve operational efficiency.
• Championed implementation of company's access control system, enhancing security protocols and user access management.
• Troubleshot network problems and provided solutions promptly, minimizing downtime and ensuring seamless operations.
• Configure computer systems for newly recruited and existing staff.

• Developed web applications using MVC5, Javascript, ASP.NET, C#, and MSSQL Server to enhance user experience and functionality.
• Wrote queries and stored procedures in Transact SQL for SQL Server Database to optimize data retrieval and processing.
• Created web-based reports with Crystal Reports and HTML to provide actionable insights for stakeholders.

• Supported staff during Enterprise Resource Planning system implementation on E-biz Frame, facilitating smoother transition.
• Configured networking systems with routers, switches, and Internet Service Provider modems to enhance connectivity.
• Administered system updates and patches to ensure optimal performance and security.
• Monitored network performance and resolved connectivity issues promptly.
• Managed user accounts, permissions, and access controls effectively.

• Provided technical support at service desk, assisting users to troubleshoot and resolve issues.
• Assessed requests and resolved issues in accordance with service level agreements.
• Recorded and tracked user incidents and complaints to ensure timely resolution.

• Provided technical support at service desk, resolving IT issues for users and enhancing operational efficiency.
• Installed software, including operating systems and applications, to ensure user systems were up-to-date and functional.
• Created user accounts in active directory to enable access to organizational resources.