Summary
Overview
Work History
Education
Skills
Accomplishments
References
Interests
Timeline
Generic

Adeola musa

Summary

Proactive and experienced Banker with a track record of sound performance in the following areas: Banking operations, customer service management, Branch Operations Management, training of Operations staff. In the past seventeen (17) years,engaged in interdepartmental working relationship within banking sector to enhance processes, services and products development/ delivery to delight customers via digital banking. Also possesses wide experience in relationship management, marketing of bank digital products and services.

Overview

22
22
years of professional experience

Work History

GUARANTY TRUST BANK PLC ILORIN GRA
08.2022 - Current
  • WORKED AS TRANSACTION SERVICE GROUP OPERATIONS HEAD. Maintained Operations Performance Reports above 90Percent.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions

GUARANTY TRUST BANK
08.2021 - 07.2022
  • WORKED AS TRANSACTION SERVICE GROUP OPERATIONS HEAD.Maintained Operations Performance Reports above 90Percent.

Operations Manager

GUARANTY TRUST BANK PLC
03.2017 - 08.2021
  • UNILORIN, ILORIN KWARA STATE
  • WORKED AS TRANSACTION SERVICE GROUP OPERATIONS
  • Worked well in a team setting, providing support and guidance.

GUARANTY TRUST BANK PLC
07.2012 - 03.2017
  • WORKED AS TRANSACTION SERVICE GROUP, HEAD
  • RESPONSIBILIIES
  • Management of all branch operations functions
  • Customer relations management
  • Supervision and coordination of units members
  • Preparations of proofs and reports
  • Accounts or ledgers reconciliation
  • Vault and cash management
  • ATM management
  • Problems resolution
  • Daily review and authorization of transactions
  • Reports rendition
  • Ensure compliance to regulatory requirements
  • Oversight of the branch admin
  • Maintenance of customer service standards
  • Training of staff
  • Relate with the internal auditor on audit matters during branch audit exercise
  • Monitoring staff performances.

Back-up Operations Head

Guaranty Trust Bank Plc
02.2012 - 07.2012
  • Overseeing all branch operations functions
  • Deputising for the operations head
  • Branch and operation customer relations management
  • Supervision and coordination of units members
  • Preparations of proofs and reports
  • Vault and cash management
  • ATM management
  • Problems resolution

Guaranty Trust Bank Plc, Ilesa
06.2007 - 02.2012
  • Overseeing all branch operations functions
  • Branch and operation customer relations management
  • Supervision of unit members
  • Preparations of proofs and reports
  • Vault and cash management
  • ATM management
  • Preparations of ATM reconciliation/proofs

First bank of Nigeria plc
05.2005 - 05.2007
  • Worked as paying and receiving teller
  • Worked in the account and clearing department
  • Customers information service; account opening and enquiries
  • Marketing of bank products and services: mobilized for deposits and assets creation
  • Processing of loans and letter of credits
  • Preparation of the Branch’s monthly proof and interbranch GL reconciliation
  • Sign off on new accounts and relationship management
  • Preparation of management profitability reports.

NYSC, WUKARI LOCAL GOVERNMENT TARABA STATE
01.2002 - 01.2003
  • Worked in the administrative department at the local government.

Education

CERTIFICATION IN CYBERSECURITY (ISC2 USA) -

2023

ASSOCIATE CERTIFIED ACCOUNTANT (ACA) - undefined

INSTITUTE OF CHARTERED ACCOUNTANTS OF NIGERIA
2017

Certificate - PRODUCT MANAGEMENT

Udacity
2013

Bachelor of Science - Sociology

University of ADO-Ekiti
2001

GCE - commercial

Ilesa Grammar School
1995

Primary School Leaving Certificate - undefined

Methodist Primary School
1989

MASTERS IN BUSINESS ADMINISTRATION - undefined

OBAFEMI AWOLOWO UNIVERSITY ILE IFE

MUSA, ADEOLA JOSEPH (ACA) Contact Address: MR AND DR MRS ADEOLA MUSA’S HOUSE, TAIWO OLADIRAN STREET - undefined

BRYMOH HOTEL, AGUNBELEWO - undefined

Skills

  • Excellent interpersonal and communication skills
  • Numerical creative skills and Excellent Financial Acumen
  • Sound leadership
  • Good team player
  • High integrity
  • Computer literacy
  • Pressure management ability
  • Good organization and managerial skills
  • Good accounting skills
  • Versatility

Accomplishments

  • First Bank Plc induction programme
  • Firstbank Plc confirmation programme
  • Guaranty Trust bank induction training programme
  • Basic financial skills organized by First Bank Plc
  • Exceptional customer service organized by GTBank
  • Anti-Money laundering programme
  • Basic presentation and communication skills by Tony Osime for Gtbank
  • Managing service level agreement
  • Effective Delegation ( E evolve online training)
  • Credit School (Organised by KRC ltd)
  • Negotiation skills
  • Advance financial interpretation.

References

References: Available on request

Interests

Hobbies: , Singing, studying, playing football, reading and playing music

Timeline

GUARANTY TRUST BANK PLC ILORIN GRA
08.2022 - Current

GUARANTY TRUST BANK
08.2021 - 07.2022

Operations Manager

GUARANTY TRUST BANK PLC
03.2017 - 08.2021

GUARANTY TRUST BANK PLC
07.2012 - 03.2017

Back-up Operations Head

Guaranty Trust Bank Plc
02.2012 - 07.2012

Guaranty Trust Bank Plc, Ilesa
06.2007 - 02.2012

First bank of Nigeria plc
05.2005 - 05.2007

NYSC, WUKARI LOCAL GOVERNMENT TARABA STATE
01.2002 - 01.2003

CERTIFICATION IN CYBERSECURITY (ISC2 USA) -

ASSOCIATE CERTIFIED ACCOUNTANT (ACA) - undefined

INSTITUTE OF CHARTERED ACCOUNTANTS OF NIGERIA

Certificate - PRODUCT MANAGEMENT

Udacity

Bachelor of Science - Sociology

University of ADO-Ekiti

GCE - commercial

Ilesa Grammar School

Primary School Leaving Certificate - undefined

Methodist Primary School

MASTERS IN BUSINESS ADMINISTRATION - undefined

OBAFEMI AWOLOWO UNIVERSITY ILE IFE

MUSA, ADEOLA JOSEPH (ACA) Contact Address: MR AND DR MRS ADEOLA MUSA’S HOUSE, TAIWO OLADIRAN STREET - undefined

BRYMOH HOTEL, AGUNBELEWO - undefined

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