ADENIYI OLUSEGUN KUGBIYI
Computer Network Technician
Abuja - Nigeria,FCT
Summary
Proficient Computer Network Technician offering more than 10 years of experience in helpdesk operations, network maintenance and mobile device support. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance. Versed in large data storage networks, LAN/WAN, voice/data innovations and VPNs.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
8
8
Certifications
3
3
Languages
Work History
Manager, National Polio Emergency Operation Center
eHealth Africa
FCT, Abuja
01.2022 - Current
- Oversaw and managed IT operational and security requirements for numerous computers, NPEOC data center, printers and other peripheral in network, related systems administration and regular maintenance.
- Acted as a focal person and link between end users' requirement and higher-level IT support while interfacing with high-level client personnel including WHO/UNICEF/CDC, collecting performance feedback and integrating positive and negative evaluations into future Emergency Operation Center IT and administrative policies.
- Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet service provision.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
Lead, IT/Administrative Coordinator
eHealth Africa
Abuja, Federal Capital Territory
10.2017 - 12.2021
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Configured hardware, devices and software to set up work stations for employees and partner organizations.
- Trained and supported end-users with software, hardware and network standards and use processes.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
IT/Administrative Coordinator
eHealth Africa - Kaduna State Primary Health Care Development Agency
Kaduna, Kaduna State
07.2013 - 10.2017
- Resolved malfunctions with systems and programs through troubleshooting.
- Oversaw installation of software programs and hardware systems to meet stated requirements.
- Evaluated security measures and made recommendations to network administrator for upgrades and changes.
- Developed requirements analysis, applications assessment and implementation for LAN software.
Information Technology Officer
Gongoni Company Limited
Kano, Kano State
01.2013 - 06.2013
- Executed critical, time‑sensitive Windows Server upgrade; a project to support Manufacturing Information Systems to improve performance and reduced maintenance efforts and cost.
- Monitored and Evaluated company computers and electronic Systems.
- Championed the establishment of a level II support team that provides technical support and substantial cost‑savings.
- Supported implementation of warehouse management system software applications to enable centralized management of tasks.
Information Technology Officer
Grassroot Microfinance Bank
Kano, Kano State
07.2010 - 12.2012
- Led a team of 5 (Level I and Level II) help desk support team members providing outstanding quality IT services to the Bank.
- Developed IT strategy to enable growth and scalability while minimizing costs and potential risk.
- Integrated information communication technology (ICT) cum bank policy in line with Central Bank of Nigeria (CBN) guide line.
- Daily onsite and weekly offsite backup of banking data and customer financial information.
Systems and Network Engineer
Electronic Connections Limited (ecnx.net)
Kano, Kano State
03.2009 - 06.2010
- Installed and configured Radio antenna, Mikrotik/Cisco router and switches for data traffic flow.
- Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Managed, tracked and coordinated problem resolution and escalation processes.
Education
Master's - Information Management
Ahmadu Bello University
Kaduna State, Nigeria 05.2014 - 06.2015
Post Graduate Diploma - Information Management
Bayero University
Kano State, Nigeria 05.2011 - 11.2012
Higher National Diploma - Computer Engineering
Osun State Polytechnic
Osun State, Nigeria 07.2006 - 07.2008
National Diploma - Computer Engineering
Osun State Polytechnic
Osun State, Nigeria 02.2003 - 03.2005
Skills
Hardware; Assembly, Maintenance, Peripherals, Printers, Drivers, Troubleshooting
Certification
ICSI|CNSS - Certified Network Security Specialist (International Cyber Security Institute, UK)
Awards and Honors
eHealth Africa Commendation Letter
- Loyalty and Dedication - long Service Award
- 3X eHealth Africa Executive Commendation for excellent service and top performance (2018 - 2020)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Manager, National Polio Emergency Operation Center
eHealth Africa
01.2022 - Current
MCP - Microsoft Certified Professional (Azure)
05-2021
Crisis Management - International NGO Safety Organization (INSO)
11-2020
Google IT Support Professional
09-2020
ICSI|CNSS - Certified Network Security Specialist (International Cyber Security Institute, UK)
05-2020
Project Management in Global Health (University Of Washington)
04-2020
CompTIA IT Fundamentals ITF(FCO-U61)
03-2020
Security Management - International NGO Safety Organization (INSO)
08-2019
Lead, IT/Administrative Coordinator
eHealth Africa
10.2017 - 12.2021
Master's - Information Management
Ahmadu Bello University
05.2014 - 06.2015
IT/Administrative Coordinator
eHealth Africa - Kaduna State Primary Health Care Development Agency
07.2013 - 10.2017
Information Technology Officer
Gongoni Company Limited
01.2013 - 06.2013
MTCNA - Mikrotik Certified Network Administrator
11-2011
Post Graduate Diploma - Information Management
Bayero University
05.2011 - 11.2012
Information Technology Officer
Grassroot Microfinance Bank
07.2010 - 12.2012
Systems and Network Engineer
Electronic Connections Limited (ecnx.net)
03.2009 - 06.2010
Higher National Diploma - Computer Engineering
Osun State Polytechnic
07.2006 - 07.2008
National Diploma - Computer Engineering
Osun State Polytechnic
02.2003 - 03.2005
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