Ademorayo Anuoluwapo Adeniyi
No 8, Ayedun Street, Off Odunsi, Lagos.
Summary
Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Software Quality Assurance Engineer
Mzuri Solutions Limited
02.2022 - Current
- Improves software quality by developing and executing comprehensive test plans and cases.
- Enhances product reliability by identifying, reporting, and tracking software defects in a timely manner.
- Collaborates with cross-functional teams to resolve software issues and ensure high-quality releases.
- Increase customer satisfaction by validating that features meets user requirements throughout the development lifecycle.
- Contributes to process improvements by suggesting and implementing best practices for QA methodologies.
- Conducts API testing
- Conducts software compatibility tests with programs, hardware, operating systems or network environments.
- Monitors resolution of bugs, test fixes and helps developers tackle ongoing problems by providing QA perspective.
- Tests functional and compatibility of new programs or updates in comparison to existing applications.
- Provides valuable feedback during design reviews, helping shape software solutions that met both functional requirements and user expectations.
- Builds automated test scripts to handle repetitive software testing work.
Software Quality Assurance Tester
Testify Limited
05.2021 - 01.2022
- Expedited troubleshooting efforts for escalated issues via detailed root cause analysis and prompt communication with relevant stakeholders.
- Used Jira to report, track and monitor defects.
- Created and executed automated software test plans, test cases and test scripts to uncover, identify and document software problems and causes.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Incorporated delivery requirements into planning of testing schedules.
Customer Care Representative & IT Support.
Stones Of Crown Limited
02.2020 - 04.2021
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined call response times for improved customer experience through effective communication techniques.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Conducted follow-up calls to ensure complete resolution of customer concerns and verify satisfaction levels.
- Monitored social media platforms for any customer complaints or inquiries, addressing them promptly through appropriate channels.
- Provided constructive feedback on company products based on recurring client concerns, resulting in improvements that increased overall satisfaction rates.
- Assisted in providing technical assistance ranging from system information and/or documentation to system configuration and resolution problem.
Education
MPIA - Public Administration And International Affairs
University of Lagos
Lagos, Nigeria05.2023
Bachelor of Arts - English Language
Obafemi Awolowo University
Ile-Ife, Osun State, Nigeria09.2015
Skills
- QA
- Agile Software Development
- Technical Reporting
- Product Testing
- Selenium WebDriver
- Bug reporting
- RESTful APIs
- Regression testing
- Test documentation
- Postman tool
- Test Plans and Test Methodologies
Timeline
Software Quality Assurance Engineer
Mzuri Solutions Limited
02.2022 - Current
Software Quality Assurance Tester
Testify Limited
05.2021 - 01.2022
Customer Care Representative & IT Support.
Stones Of Crown Limited
02.2020 - 04.2021
MPIA - Public Administration And International Affairs
University of Lagos
Bachelor of Arts - English Language
Obafemi Awolowo University
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