ADELODUN OJELERE

Proficient Consultant with superior work ethic and expertise in working from scripted responses to resolve customer problems.

Polite and professional Consultant successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Enthusiastic and service-oriented individual with exceptional communication and multitasking abilities.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Motivated Customer Service Representative with over 7 years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in English, Yoruba and Pidgin language

• Supervised team of 60 staff members.
• Collaborated with team of 20 in the development of the first-ever"INEC/CDS Banner" at Tambuwal Local Government of Sokoto State, Nigeria
• Telephone Service - Professionally processed 120+ calls per day, providing information and service to ensure customer satisfaction.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.

Avaya Professional Sales Specialist – Avaya Inc.