Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
ADEGHARE OLUWATOSIN

ADEGHARE OLUWATOSIN

12 Ayoni Street, Ayeebeere Road Gbaga Ikorodu Lagos State.

Summary

Healthcare Assistant with experience assisting in delivering patient care. Complies with healthcare guidelines, policies, and standards and reports patient information and observations to a nurse supervisor. Maintains a safe and clean environment using approved infection control practices. Energetic Nurse Aide with experienced providing comprehensive support and care to patients. Committed to increasing treatment knowledge through hands-on learning for professional development. Skillful in solving complex problems and staying calm in emergencies. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Healthcare Assistant

BRONK PREMIERE HOSPITAL
  • Ensuring a safe working environment, carrying out a risk assessment, and implementing management plans
  • Assisting with daily living needs, including bathing and personal grooming to maintain self-esteem and general wellness
  • Maintained clean environment with due consideration to health and safety issues and infection control policy
  • Assist in the preparation of food and drinks, feeding if needed and administering medication in accordance with the medication written plan
  • Providing safe mobility support to help patients move around personal and public spaces
  • Monitoring patients' vital signs, such as blood pressure and heart rate
  • Ensure patients' families are kept up to speed with patient's status and progress
  • Delivered reports to case managers and reviewed important changes in patients' conditions
  • Carrying out duties as may be assigned by the Head Nurse
  • Supporting RN with tasks such as wound cleansing and urinary catheterization
  • Collecting biological specimens and packaged for laboratory transport to complete diagnostic tests
  • Ensuring that COVID-19 Guidelines and Protocols are observed by each patient
  • Scheduling patient appointments, cancellations, and updating records
  • Read each individual care plan, work according to it, and ensure that it is up to date
  • Observed, monitored and recorded patients' conditions by taking temperatures, pulse, and weight
  • Personal care including infection prevention and control, food, personal hygiene and overall reassurance, comfort and safety
  • Assisting housekeepers by ensuring a clean, well-organized, and pleasant environment for all patients
  • Good multitasking ability
  • Good time management skills
  • Ability to exhibit a professional, positive attitude and independent work ethic
  • Ability to handle confidential information with discretion and professionalism
  • Respect to patients and colleagues, Great team player
  • Ability to work with people from all backgrounds.

Customer Service Representative

WURASSECRETHAIR
02.2020 - 06.2022
  • Compiled customer feedback and recommended service delivery improvements to management
  • Completed daily cold calling and outreach to build sales pipeline
  • Managed over 25 customer calls per day
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing
  • Answered questions about company offerings with knowledgeable responses about products and services
  • Responded to customer requests for products, services, and company information
  • Informed current and prospective customers of promotions and new or upgraded products
  • Recorded and updated customer information in online systems
  • Recorded contact information of customers and potential customers in internal database
  • Built relationships with customers using strong persuasion and active listening skills
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.

Education

Higher National Diploma in Mass communication -

The Polytechnic of Ile-Ife, Osun state
01.2019

Senior Secondary School Certificate (SSCE) -

Stars International collage
Ikorodu, Lagos
01.2014

Skills

  • Calm, caring and supportive
  • Taking vital signs, run lab orders as requested
  • Excellent writing and communication skills
  • Active Listening
  • Ability to adhere to established levels of service
  • Time Management

Certification

  • Healthcare Assistant (Vinzstel Healthcare)
  • Diploma in Nursing and Patient Care
  • First Aid/BLS
  • Infection and Prevention Control
  • Food Hygiene
  • Safeguarding Children & Adults
  • Health and Safety Awareness
  • Dementia & Autism Awareness

Languages

English
Advanced (C1)

Timeline

Customer Service Representative

WURASSECRETHAIR
02.2020 - 06.2022

Healthcare Assistant

BRONK PREMIERE HOSPITAL

Higher National Diploma in Mass communication -

The Polytechnic of Ile-Ife, Osun state

Senior Secondary School Certificate (SSCE) -

Stars International collage

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ADEGHARE OLUWATOSIN