Adegbenro James Olumide
Lagos,Niger State
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Franchise Teller/ Customer service relation
United Bank for Africa, UBA PLC
Lagos, Nigeria
12.2020 - Current
- Processed deposits, withdrawals, transfers, and other banking transactions
- Completed transactions accurately and efficiently,
- Cross-sold bank products and services, increasing product sales
- Followed bank security procedures to protect customer data and assets
- Recognized customer needs and provided personalized solutions, resulting in increased customer loyalty and satisfaction
- Organized and managed customer data, ensuring the accuracy and completeness of records
- Processed customer transactions accurately and efficiently,
- Maintained friendly and professional customer interactions
Book keeping (Under NYSC Scheme)
The Valiant's Foundation Schools Ltd
Ogun, Nigeria
01.2020 - 10.2020
- Analysed figures, postings and documents to maintain accounting programme accuracy.
- Collected and processed payments.
- Matched purchase orders with invoices and recorded necessary information.
- Created quarterly and yearly balance sheets to track financial trends and performance.
Data Entering, Medexia (HMO) LTD
Lagos
01.2016 - 12.2016
- Developed and maintained accurate financial records and documents
- Managed payroll to ensure accurate and timely payment of salaries and benefits
- Entered client information into databases quickly and with minimal errors
- Successfully identified and resolved data entry errors, resulting in improved data accuracy
- Conducted data entry and verification to ensure data accuracy and completeness
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Education
ACA (inview) - Accounting
Institute of Chartered Accountants of Nigeria
NigeriaBachelor of Science - Accounting
Bestower International University (C.I.U.M) Cotonou
Cotonou, Benin Republic 08.2019 - 09.2022
Higher National Diploma - Accounting
Moshood Abiola Polytechnic Abeokuta
Abeokuta, Ogun State 01.2017 - 05.2019
Ordinary National Diploma - Accounting
Moshood Abiola Polytechnic
Abeokuta, Ogun State 10.2013 - 11.2015
Secondary School -
Oke-Odo Senior High School
Lagos, NigeriaSkills
- Cross-selling expertise
- Banking ethics
- MS Office
- Recordkeeping strengths
- Account management
- Microsoft Excel
- Ability to Work in a Team
- Communication Skills
- Microsoft Office
- Customer Service
- Computer Skills
Certification
- NATIONAL SERVICE 2020 National Youth Service Corps - A 004310571
- BASIC BANKING OPERATIONS 2019 Financial Institutions Training Centre - A0035048
Languages
English
Advanced
Yoruba
Native
Timeline
Franchise Teller/ Customer service relation
United Bank for Africa, UBA PLC
12.2020 - Current
Book keeping (Under NYSC Scheme)
The Valiant's Foundation Schools Ltd
01.2020 - 10.2020
Bachelor of Science - Accounting
Bestower International University (C.I.U.M) Cotonou
08.2019 - 09.2022
Higher National Diploma - Accounting
Moshood Abiola Polytechnic Abeokuta
01.2017 - 05.2019
Data Entering, Medexia (HMO) LTD
01.2016 - 12.2016
Ordinary National Diploma - Accounting
Moshood Abiola Polytechnic
10.2013 - 11.2015
ACA (inview) - Accounting
Institute of Chartered Accountants of Nigeria
Secondary School -
Oke-Odo Senior High School
- NATIONAL SERVICE 2020 National Youth Service Corps - A 004310571
- BASIC BANKING OPERATIONS 2019 Financial Institutions Training Centre - A0035048
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