ADEDOYIN ELIZABETH WILLIAMS
Ikola
Summary
Experienced Research & Outreach Coordinator with expertise in managing behavioral studies, supervising large-scale data collection, and ensuring findings are accurately reported to stakeholders. Skilled in organizing impactful community outreach programs, coordinating field teams, and building strong stakeholder relationships. Currently pursuing a professional qualification in Project Management to strengthen expertise in managing complex programs.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
African Behavioral Research Coordinator (ABeR)
02.2022 - Current
- Coordinate behavioral research projects across African regions, ensuring compliance with ethical standards and protocols.
- Designed, managed, and executed 5 major community outreach programs in Nigeria and Ivory Coast, each engaging 200+ men in attendance, achieving measurable social impact.
- Supervise and support field teams during data collection, ensuring accuracy and consistency.
- Liaise with analysts to guarantee timely analysis and reporting of findings to relevant stakeholders.
- Build and maintain partnerships with community leaders and organizations to strengthen outreach impact.
- Provide mentorship and training to staff and volunteers, enhancing team capacity and efficiency.
Customer Service Personnel
Philodexia Ventures
01.2017 - 08.2019
- Delivered exceptional customer support, resolving inquiries and complaints promptly.
- Strengthened client relationships through proactive communication and service excellence.
Direct Sales Agent / Customer Service Personnel
Stanbic IBTC Bank, Lagos
12.2013 - 08.2016
- Generated high-value referrals and consistently exceeded sales targets.
- Ensured seamless customer experiences, resolving issues with professionalism.
- Managed special orders and inquiries, contributing to revenue growth.
Subject Teacher (Business Studies)
National Youth Service Corps, Bayelsa State
06.2011 - 07.2012
- Developed lesson plans and taught Business Studies, fostering student engagement.
- Prepared students for internal and external examinations with strong results.
Assistant Account Officer
Tonak Concept Limited, Lagos
04.2009 - 09.2009
- Handled accounting operations, reconciliations, and financial reporting under tight deadlines.
- Prepared and reviewed financial statements, ensuring accuracy and compliance.
Education
Command Day Secondary School, Oshodi
Lagos05-2004
Diploma - Industrial Relations & Personnel Management
University of Lagos
01-2007
High School Diploma -
Command Day Secondary School, Oshodi
Lagos05-2004
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Research Coordination Tools & Reporting Systems
- Detailed documentation
- Teamwork
- Problem-solving
- Good clinical practices
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Decision-making
- Site management
- Interpersonal skills
- Patient advocacy
- Record keeping
- Time management abilities
- Interpersonal communication
- Project management
- Documentation requirements
- Records management
- Data management
- Budget management
- Effective communication
- Time management
- Teamwork and collaboration
Accomplishments
- Coordinated 5 large-scale outreach programs across Nigeria and the Ivory Coast, each with 200+ participants, strengthening community engagement and impact.
- Transitioned from customer service into research leadership, demonstrating adaptability and growth.
- Consistently recognized for strong organizational skills, problem-solving, and stakeholder management.
Certification
- IBM Cognos Analytics Author – IBM Skills Academy (2018)
- IBM Blockchain Essentials
- Customer Service Professional – West Africa Association of Customer Service (2020)
- Project Management Qualification (In Progress) – TS Academy
Languages
English
Full Professional
yoruba
Full Professional
Timeline
African Behavioral Research Coordinator (ABeR)
02.2022 - Current
Customer Service Personnel
Philodexia Ventures
01.2017 - 08.2019
Direct Sales Agent / Customer Service Personnel
Stanbic IBTC Bank, Lagos
12.2013 - 08.2016
Subject Teacher (Business Studies)
National Youth Service Corps, Bayelsa State
06.2011 - 07.2012
Assistant Account Officer
Tonak Concept Limited, Lagos
04.2009 - 09.2009
Diploma - Industrial Relations & Personnel Management
University of Lagos
Command Day Secondary School, Oshodi
High School Diploma -
Command Day Secondary School, Oshodi
CORE COMPETENCIES
- Research Coordination & Field Supervision
- Project & Program Management
- Community Outreach Design & Execution
- Stakeholder Engagement & Collaboration
- Training & Team Leadership
- Customer Service & Relationship Management
Travelling, singing and meeting new people
fluent in English and Yoruba