Dynamic and performance-driven Senior Consultant with over 10 years of experience in identifying and capitalizing on business growth opportunities, enhancing revenue streams, and implementing innovative initiatives. Proven track record in delivering IT service support that drives continuous process and service improvements. Recognized as an adaptable and transformational leader, skilled in fostering collaboration while aligning opportunities with organizational objectives. Committed to leveraging expertise in process improvement, change management, and strategy development to empower organizations in achieving their goals effectively.