Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Adebola Oyedele

Administrative Officer
Lagos,Lagos
Adebola Oyedele

Summary

Driven and resourceful administrative professional with 3 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Organized and efficient Executive Assistant with 3 years of experience supporting top-tier executives in finance, sales and accounting. Demonstrates skills in managing complex functions that require stellar multi-tasking abilities.

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.

Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.

Overview

7
years of professional experience
5
years of post-secondary education

Work History

Titilola Martins
Lagos, Lagos

Executive Assistant
06.2018 - Current

Job overview

  • Used advanced software to prepare documents, reports and presentations.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Created expense reports, budgets and filing systems for management team.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Facilitated training and onboarding for incoming office staff.
  • Organized and coordinated conferences and monthly meetings.
  • Took notes and dictation at meetings.
  • Wrote reports, executive summaries and newsletters.
  • Managed and reviewed filing and office systems.
  • Created and managed office systems to efficiently deal with documentation.

Team Potter’s Gate School
Lagos , Lagos

Customer Service Officer
06.2017 - 05.2021

Job overview

  • Resolved concerns with products or services to help with retention and drive sales.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Promoted company brand and unique offerings through personalized customer service.
  • Responded to customer calls and emails to answer questions about products and services.
  • Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
  • Assisted call-in customers with questions and orders.
  • Established and accurately prepared customers accounts to complete new purchases.
  • Communicated with clients regarding account services, statements, and balances.
  • Recommended products to customers, thoroughly explaining details.
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.

Education

Olabisi Onabanjo University
Ago Iwoye

Bsc from Biochemistry
02.2011 - 02.2016

ALX
Online

Virtual Assistant

Skills

Filing and data archiving

Timeline

Executive Assistant

Titilola Martins
06.2018 - Current

Customer Service Officer

Team Potter’s Gate School
06.2017 - 05.2021

Olabisi Onabanjo University

Bsc from Biochemistry
02.2011 - 02.2016

ALX

Virtual Assistant
Adebola Oyedele Administrative Officer