Adebola Ogunseye
Bradford
Summary
Driven professional with a diverse background in sales, customer service, and operations management. Proven ability to foster strong relationships with customers, resulting in increased loyalty, retention, and satisfaction levels. Seeking to leverage track record of achieving targets to advance within a growing company. Eager to join an organization that values stable workforce, effective staff management, and offers ample opportunities for career progression.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Voluntary shop assistant
Inn Churches(Bradford credit union)
Bradford, United Kingdom
01.2024 - Current
- Guided customers to locate products or alternative items
- Organized stock and checkout area proactively between serving customers to maintain orderly shop floor
- Shelved and merchandised new products in visually appealing, organized displays to engage customers
- Assisted customers with product selection and sales, recommending items to increase transaction value
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service
- Engaged customers to enhance in-store experience and provide outstanding customer service
- Fostered positive relationships with customers to enhance loyalty and retention
- Boosted product sales by offering selection guidance to customers
- Managed customer lines for minimum wait times and high satisfaction.
Teaching assistant
Leeds Supply Service
Leeds, United Kingdom
08.2023 - Current
- Tutoring individual students or small group and reinforcing lessons
- Provide friendly, enthusiastic support to pupils in individual and group support settings
- Supervise pupils during lunchtimes and educational visits
- Observe children during social interactions and encouraged positive choices for minimizing and resolving conflicts
- Encourage students to work together to complete projects and solve problems
- Monitor children in spaces between classes, keeping disruptions to minimum
- Assist teacher with using support equipment and computers during lessons
- Prepare necessary equipment and technology ahead of class
- Manage pupil behavior to cultivate focused and productive classes.
Staff
CP Staffing and Events
Leeds, United Kingdom
02.2023 - Current
- Engage in care and well-being of clients
- Catering (Kitchen Pottering, Kitchen Assistant)
- Cleaning(Vacuuming and Mopping of dirty areas, emptying of bins and skips)
- Hospitality and Event management
- Worked with colleagues to streamline administrative processes and improve workflow
- Work with other members of staff to achieved the desired organization goals.
Freelance Health care staff
Somolu Local Government Council
Lagos, Nigeria
07.2023 - 12.2023
- Help patients with all aspects of their daily life e.g
- Social and physical activities
- Reporting any observation of or from patients to senior supervisors
- Provision of emotional support for an individual and their family
- Supporting and helping with health care needs, including routine checks or administering medication when necessary
- Help patients with personal care, mobility etc.
Healthcare support worker
Committed solutions Limited
Milton Keynes, United Kingdom
01.2023 - 08.2023
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief
- Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout
- Assisted in all aspects of personal care, retaining comfort and dignity
- Maintained strict confidentiality of information regarding patients
- Provided hygiene care to patients, ensuring skin integrity and accurately observing, recording and reporting on changes to minimize damage
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques
- Observed patient condition and behavior closely, reporting changes or concerns promptly
- Kept patient environments clean and neat following optimum hygiene standards
- Prioritized patient welfare, providing comfort, reassurance and support to reduce anxiety and distress
- Provided attentive first-hand care, comfort and safety to patients.
Sales and marketing officer
Aqualeakfix Solutions
Lagos, Nigeria
02.2017 - 04.2022
- Developed marketing plans to support department strategies
- Participated in department meetings to discuss new ideas for upcoming projects
- Planned events and activations to enhance brand presence and customer engagement
- Attended marketing events and conferences to raise brand awareness
- Researched competitors and demographics to compare and assess best marketing techniques
- Optimized sales methods to best engage, acquire and retain customers
- Selected advertising sites and media channels ideal and compatible with brand
- Executed marketing campaigns to promote brand visibility and drive engagement
- Customized promotional strategies to meet needs of different clients, products and services
- Oversaw development and execution of multi-channel marketing campaigns to drive growth
- Managed social media platforms, creating and scheduling content to maintain consistent online presence.
Lecturer
Lagos State Polytechnic(School of part time study)
Lagos, Nigeria
07.2014 - 04.2016
- Designed exams, assessments and course content, including lecture material and writing assignments
- Engaged, motivated and inspired students to develop thirst for knowledge
- Collaborated with lecturers to enhance teaching procedures
- Monitored students' progress against educational targets, implementing positive interventions
- Encouraged students to develop skills in reflection, critical thinking and analysis
- Delivered lectures across [Number] subjects
- Organized educational activities and events to drive learning objectives and promote engagement
- Graded periodic exams, inputting marks and feedback onto computer system.
Operation staff
United Bank for Africa
Lagos, Nigeria
10.2006 - 12.2014
- Carried out day-to-day duties accurately and efficiently
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity
- Successfully delivered on tasks within tight deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours, covering nights, weekends and bank holidays
- Daily preparation of cash teller proof
- Calling over of daily transactions
- Weekly reconciliation of all ATM both physical balance and finacle balance
- Completed customer orders with speed and accuracy.
Education
Master of Science, Graduate - Marketing, Marketing
University Of Bradford
West Yorkshire, United Kingdom03.2024
Post Graduate Diploma In Education, Graduate - Social studies
University of Ilorin
Kwara, Nigeria10.2017
Master of Business Administration, Graduate - Human Resources
Ladoke Akintola University of Technology
Oyo, Nigeria07.2010
Higher National Diploma, Lower credit - Marketing
Lagos State Polytechnic
Lagos, Nigeria05.2002
Skills
- Product Knowledge
- Inventory Management
- Relationship Building
- Inventory Control
Certification
- Mandatory Training Certificate
- Prevent Awareness Certificate
- Certificate of completion on health care training by NurtureU
- Safeguarding Certificate
- DBS(Enhanced)
- Certificate on health and safety awareness
- Prevent awareness course
- Safety and Health training Certificate
Languages
English
Yoruba
Hobbies and Interests
- Travelling
- Reading
Timeline
Voluntary shop assistant
Inn Churches(Bradford credit union)
01.2024 - Current
Teaching assistant
Leeds Supply Service
08.2023 - Current
Freelance Health care staff
Somolu Local Government Council
07.2023 - 12.2023
Staff
CP Staffing and Events
02.2023 - Current
Healthcare support worker
Committed solutions Limited
01.2023 - 08.2023
Sales and marketing officer
Aqualeakfix Solutions
02.2017 - 04.2022
Lecturer
Lagos State Polytechnic(School of part time study)
07.2014 - 04.2016
Operation staff
United Bank for Africa
10.2006 - 12.2014
Master of Science, Graduate - Marketing, Marketing
University Of Bradford
Post Graduate Diploma In Education, Graduate - Social studies
University of Ilorin
Master of Business Administration, Graduate - Human Resources
Ladoke Akintola University of Technology
Higher National Diploma, Lower credit - Marketing
Lagos State Polytechnic