Adebola Ajayi
Sociologist, Customer Relationship Officer
Benin City
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
13
13
years of post-secondary education
1
1
Language
Work History
Liaison Officer
DICON PHARMACY NIGERIA LIMITED
Benin City
05.2016 - Current
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
Managing Director
DESLA NIGERIA LIMITED
Benin City
12.2014 - Current
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Evaluated suppliers to maintain cost controls and improve operations.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Established personnel performance metrics to encourage efforts toward common goals.
- Introduced new methods, practices and systems to reduce turnaround time.
- Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
- Monitored and coordinated workflows to optimize resources.
- Mitigated business risks by working closely with staff members and assessing performance.
Director
DESSTADDY TRAVEL AND TOUR LIMITED
Benin City
01.2021 - 02.2022
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Optimized operational processes using analytics tools to address client-specific metrics.
- Leveraged marketplace trends to create solutions and refine business strategies.
- Established departmental performance goals and provided feedback for underperforming areas.
- Monitored expenditures to mitigate risk of overages.
Human Resources Manager
Nigeria Petroleum Development Company.(HSE)
Benin City
01.2013 - 01.2014
- Processed employee claims involving performance issues and harassment.
- Motivated employees through special events and incentive programs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 38 new employees.
- Liaised between multiple business divisions to improve communications.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Directed job fairs to bring in local talent for long term and seasonal positions.
Education
Bachelor of Technology - PURE AND APPLIED CHEMISTRY
LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY
Oyo, Nigeria 08.2004 - 12.2010
PGD - AGRONOMY-SOIL SCIENCE AND ENVIRONMENTAL STUDIES
BENSON IDAHOSA UNIVERSITY
Benin City, Nigeria 03.2019 - 04.2020
Master of Science - AGRONOMY-SOIL SCIENCE AND ENVIRONMENTAL STUDIES
BENSON IDAHOSA UNIVERSITY
Benin City, Nigeria 08.2020 - Current
Skills
Mentoring and training
Project Management
Negotiation
Problem solving skills
Business administration
Staff Management
Business Development
Employee reviews
Budget development
Delegation
Staff training/development
Effective leader
Timeline
Director
DESSTADDY TRAVEL AND TOUR LIMITED
01.2021 - 02.2022
Master of Science - AGRONOMY-SOIL SCIENCE AND ENVIRONMENTAL STUDIES
BENSON IDAHOSA UNIVERSITY
08.2020 - Current
PGD - AGRONOMY-SOIL SCIENCE AND ENVIRONMENTAL STUDIES
BENSON IDAHOSA UNIVERSITY
03.2019 - 04.2020
Liaison Officer
DICON PHARMACY NIGERIA LIMITED
05.2016 - Current
Managing Director
DESLA NIGERIA LIMITED
12.2014 - Current
Human Resources Manager
Nigeria Petroleum Development Company.(HSE)
01.2013 - 01.2014
Bachelor of Technology - PURE AND APPLIED CHEMISTRY
LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY
08.2004 - 12.2010