Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adebola Ajayi

Sociologist, Customer Relationship Officer
Benin City

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

13
13
years of professional experience
13
13
years of post-secondary education
1
1
Language

Work History

Liaison Officer

DICON PHARMACY NIGERIA LIMITED
Benin City
05.2016 - Current
  • Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
  • Led change and transformation across business areas to deliver benefits and align company resources.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Aligned department vision, goals and objectives with company strategy to achieve consistently high results.

Managing Director

DESLA NIGERIA LIMITED
Benin City
12.2014 - Current
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
  • Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
  • Led change and transformation across business areas to deliver benefits and align company resources.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Established personnel performance metrics to encourage efforts toward common goals.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
  • Monitored and coordinated workflows to optimize resources.
  • Mitigated business risks by working closely with staff members and assessing performance.

Director

DESSTADDY TRAVEL AND TOUR LIMITED
Benin City
01.2021 - 02.2022
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Optimized operational processes using analytics tools to address client-specific metrics.
  • Leveraged marketplace trends to create solutions and refine business strategies.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Monitored expenditures to mitigate risk of overages.

Human Resources Manager

Nigeria Petroleum Development Company.(HSE)
Benin City
01.2013 - 01.2014
  • Processed employee claims involving performance issues and harassment.
  • Motivated employees through special events and incentive programs.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 38 new employees.
  • Liaised between multiple business divisions to improve communications.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Directed job fairs to bring in local talent for long term and seasonal positions.

Education

Bachelor of Technology - PURE AND APPLIED CHEMISTRY

LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY
Oyo, Nigeria
08.2004 - 12.2010

PGD - AGRONOMY-SOIL SCIENCE AND ENVIRONMENTAL STUDIES

BENSON IDAHOSA UNIVERSITY
Benin City, Nigeria
03.2019 - 04.2020

Master of Science - AGRONOMY-SOIL SCIENCE AND ENVIRONMENTAL STUDIES

BENSON IDAHOSA UNIVERSITY
Benin City, Nigeria
08.2020 - Current

Skills

    Mentoring and training

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Timeline

Director

DESSTADDY TRAVEL AND TOUR LIMITED
01.2021 - 02.2022

Master of Science - AGRONOMY-SOIL SCIENCE AND ENVIRONMENTAL STUDIES

BENSON IDAHOSA UNIVERSITY
08.2020 - Current

PGD - AGRONOMY-SOIL SCIENCE AND ENVIRONMENTAL STUDIES

BENSON IDAHOSA UNIVERSITY
03.2019 - 04.2020

Liaison Officer

DICON PHARMACY NIGERIA LIMITED
05.2016 - Current

Managing Director

DESLA NIGERIA LIMITED
12.2014 - Current

Human Resources Manager

Nigeria Petroleum Development Company.(HSE)
01.2013 - 01.2014

Bachelor of Technology - PURE AND APPLIED CHEMISTRY

LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY
08.2004 - 12.2010

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Adebola AjayiSociologist, Customer Relationship Officer