Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
ADEBAYO ADENIYI HENRY

ADEBAYO ADENIYI HENRY

Senior Sales Manager
ILORIN

Summary

I am a Dynamic and detail-oriented Linguistics graduate with a proven track record in business marketing, content writing, video editing, and virtual assistance. Proactive and goal-driven professional constantly pursuing new challenges to foster personal and professional growth while maintaining a positive and enthusiastic outlook. Recognized for sound judgment in high-pressure situations, demonstrating a commitment to public safety and excellence in service. Eager to leverage diverse skills and experiences to contribute meaningfully to projects or organizations that align with core values and aspirations.

i am Energetic and reliable professional with strong problem-solving abilities and excellent communication skills. Possesses solid understanding of regulatory compliance and report writing, coupled with proficiency in data management and analysis. Dedicated to leveraging these skills to contribute to organizational success and ensure efficient operations.

Overview

4
4
years of professional experience
4
4
Certifications
2
2
Languages

Work History

Intermediate sales officer

Mutual Trust MFB
03.2025 - Current
  • Managing and growing assigned customers portfolio.
  • Classify, archive, and retrieve documents to support business operations.
  • Coordinate with marketing, logistics and customer support teams.
  • Identify new sales opportunities and follow up on leads.
  • Collaborate with different departments to provide records-related support and maintain accurate documentation.

Online Customer Service Representative

Green Stars Kreative Academy
07.2022 - 01.2026
  • Promoted brand loyalty through exceptional service that went above and beyond customer expectations during each interaction.
  • Maintained up-to-date knowledge of company policies, procedures, and offerings to provide accurate information to customers at all times.
  • Actively participated in quality assurance initiatives, providing valuable input on ways to further improve service delivery and overall customer satisfaction.
  • Helped customers navigate website to order [Product or Service] online for added convenience and access to larger inventory.
  • Documented and updated customer records in googlle spreadsheet to record interactions and facilitate follow-up.

Customer Service Representative

HopeForSure Foundation
03.2022 - 11.2025
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Sales Manager

SIONCOLLIS Ltd.
01.2024 - 03.2025
  • I manage and maintain the organization's financial records, as well as provide financial analysis and advice to help the organizations make informed decisions.
  • I make sure the organization is complying with financial regulations and laws.
  • Provides strategic advice.
  • I offer financial advice.
  • Keeps records properly.

Customer Complaint Officer

Portofino Eatery
01.2023 - 12.2024
  • I respond to customer inquiries via phone, email, chat and social media.
  • Resolve customer complaints and issues in a timely professional manner.
  • Follow up with customers to ensure issues are fully resolved.

Education

Bachelor of Arts (B.A.) - Linguistics And Nigerian Languages

Ekiti State University
Ekiti State, Nigeria
04.2021

SSCE - undefined

Ekiti Baptist High School
Igede, Ekiti
07.2014

High School Diploma -

Goglobal Solutions
Ado-Ekiti, Ekiti State, Nigeria
04.2001 -

GED -

Google Workplace
Lagos, Nigeria
04.2001 -

Skills

Work coordination

Team collaboration

Report writing

Emergency response coordination

Strategic planning

Community relations

Certification

Social Media Manager — Google Workspace.2023

Interests

Hobbies: Reading, Teaching, and Cooking, Sports: Running and volleyball

Timeline

Intermediate sales officer

Mutual Trust MFB
03.2025 - Current

Sales Manager

SIONCOLLIS Ltd.
01.2024 - 03.2025

Customer Complaint Officer

Portofino Eatery
01.2023 - 12.2024

Online Customer Service Representative

Green Stars Kreative Academy
07.2022 - 01.2026

Customer Service Representative

HopeForSure Foundation
03.2022 - 11.2025

High School Diploma -

Goglobal Solutions
04.2001 -

GED -

Google Workplace
04.2001 -

SSCE - undefined

Ekiti Baptist High School

Bachelor of Arts (B.A.) - Linguistics And Nigerian Languages

Ekiti State University
ADEBAYO ADENIYI HENRYSenior Sales Manager