ADEBANJO DANIEL OLUWASEGUN
Abeokuta
Summary
Resourceful and result-oriented person with expertise in Customer service, leadership, marketing, problem solving and team management. Supervising and mentoring teams to achieve goals and improve performance. Dedicated to driving business growth and excellence in fast-paced and dynamic environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Assistant
Customary Court of Appeal
01.2025 - Current
- Scheduling: Manage calendars, book appointments, send meeting invites, and coordinate travel.
- Communicated with clients by answering phones, greeting visitors, taking messages, responding to emails, and coordinating travel arrangements.
- Administrative support: Data entry, filling, proofreading, documentation preparation, inbox management.
- Managed office supplies by maintaining inventory, ordering materials, and operating office equipment to ensure smooth daily operations.
Customer Service Representative
The Truth Apartment, Lounge and Hotel
ibadan
10.2023 - 05.2025
- Handled customer inquiries through phone and email, ensuring timely responses to enhance satisfaction.
- Resolved guest complaints with urgency, leading to improved guest satisfaction and loyalty.
- Assisted guests with check-in and check-out processes.
- Coordinated room reservations using hotel management software.
- Offered tailored local recommendations to create memorable guest experiences.
Lounge Supervisor
The Truth Apartment, Lounge and Hotels
01.2023 - 01.2025
- Supervised lounge staff, fostering a culture of excellent customer service and streamlining daily operations.
- Led by example, promoting positive work ethic while enhancing teamwork and collaboration among staff.
- Delivered exceptional customer experiences, effectively resolving complaints and feedback with professionalism and friendliness.
Experience Center and Business Executives
Adron Homes and Property Ltd
Ibadan
01.2022 - 10.2023
- Delivered customer service by welcoming walk-in customers, assessing needs, and converting prospects into sales.
- Managed inventory by receiving stock, conducting daily inventory counts, and tracking items via serial numbers.
- Prepared daily stock reports and provided updates on issued stock replenishment.
- Key Responsibilities: Welcoming customers, demonstrating products, conducting inventory( stock counting, receiving).
Subject teacher
Roemic International School
Ibadan
01.2022 - 01.2023
- History and social studies teacher: Taught history and social studies to junior and senior secondary students, employing diverse teaching methods to enhance engagement and understanding.
- Individual support: Identified struggling students and provided targeted support, enabling them to achieve academic goals.
- Classroom management: Maintained positive, productive, and safe learning environment to foster student participation and achievement.
Secretary
Rehoboth Ventures
Ijebu ode
01.2018 - 01.2021
- Assisted executives, managers, and teams with administrative tasks to streamline operations.
- Maintained confidentiality of sensitive information in data handling to protect organizational integrity.
- Managed office communications and ensured timely correspondence with clients and vendors.
- Organized and maintained filing systems for efficient document retrieval and management.
- Coordinated meeting schedules and prepared materials for executive discussions.
Receptionist
WACUS HOTEL
Ijebu ode
01.2017 - 12.2017
- Managed front desk operations, optimized check-in and check-out procedures, and provided outstanding customer service.
- Greeted guests warmly upon arrival to ensure a positive first impression.
- Managed phone calls efficiently, directing inquiries to appropriate departments.
- Scheduled appointments and coordinated reservations for various hotel services.
Education
B.A.ED - History and Diplomatic Studies
Tai Solarin University of Education
Ijebu ode, Ogun state01-2022
West African Senior School Certificate -
Adeola Odutola College
Ijebu Ode, Ogun state01-2017
Skills
- Microsoft Office
- Advanced MS Office
- Advanced MS Word
- Document preparation
- Calendar management
- Customer relationship management
- Record-keeping
- Office supply management
- Office technology usage
- Time management
- Problem-solving
- Customer service
- Communication
- Problem solving
Certification
NYSC - National Youth Service Corps, 01/01/22, 12/31/23
References
Available on request
Timeline
Office Assistant
Customary Court of Appeal
01.2025 - Current
Customer Service Representative
The Truth Apartment, Lounge and Hotel
10.2023 - 05.2025
Lounge Supervisor
The Truth Apartment, Lounge and Hotels
01.2023 - 01.2025
Experience Center and Business Executives
Adron Homes and Property Ltd
01.2022 - 10.2023
Subject teacher
Roemic International School
01.2022 - 01.2023
Secretary
Rehoboth Ventures
01.2018 - 01.2021
Receptionist
WACUS HOTEL
01.2017 - 12.2017
B.A.ED - History and Diplomatic Studies
Tai Solarin University of Education
West African Senior School Certificate -
Adeola Odutola College