· Business Development: Deposit mobilization, marketing various bank’s products and services including Investment and Loan Products.
· Relationship Management: Identify, establish and Develop profitable and sustainable banking relationship with individuals and corporate entities.
· Business Intelligence and Analytics: Analyze customers’ business environment, financial records and develop strategies to grow the business and achieve set targets.
· Product Development: Apply customers’ feedback and market intelligence to develop suitable Bank products tailored to suit customers’ dynamic needs.
· Customer Due Diligence: Ensure proper KYC (Know Your Customer) and KYB (Know Your Customers’ Business) is in place on all customers in line with regulatory requirements and risk profiling criteria.
· Risk Assets Creation and Management: Structuring various credit/loan request (Term loans, loan syndication, Trade finance etc.) in line with the risk criteria of the Bank.
· Credit and Loan Monitoring: Monitoring and enforcement of terms and conditions of the credit/loan facilities availed to customers.
· Financial Advisory: Provide financial advisory services to customers.
· Collation and reporting the branch’s suspicious transaction on Anti-money Laundering and Countering the Funding of Terrorism (CFT) to the Economic and Financial Crimes Commission (EFCC) of Nigeria
· Manage and supervise banking Operations and administrative activities in the Branch.
· Ensure compliance with the Bank’s policies and procedures in the processing of transactions
· Verify and authorize the processing of clearing cheques, import duties and other transactions
· Verify and Authorize payments via electronic and other banking platforms
· Authorize issuance of managers’ cheques
· Co-ordinate reconciliation of electronic transactions, web payments, and other general ledger accounts
· Manage the operating costs of the Branch
· Monitor staff performance and provide relevant feedback
· Report rendition
· Account to account transfers to Zenith and other bank customers as well as settlement of interbank funds
· Process inward and outward clearing cheques
· Process and issuance of Manager’s cheques
· Ensure account proof for all related general ledgers and reconciliation
· Process offshore transfers
· Process import duty transaction, collate and generate daily report as appropriate
· Fixed asset booking and management
· Render regulatory returns to appropriate authorities
· Daily reconciliation of electronic transactions, web payments and branch general ledger accounts
· Ensure excellent customer service delivery and resolution of customer enquiries
· Review and call over of transactions posted by team members for correctness
· Provide support and on-th-job training for new employees of the department
· Manage the branch Cash vault and supervise cash movement to and from branches
· Reconciliation of daily cash transactions, ATM (Automated Teller Machine) and other General ledger account
· Supervise staff in Cash and Teller Unit and ensure compliance with all cash handling policies and procedures
· Verification of International Money Transfers (like Western Union Money Transfers, Money Grams, World Remit etc.)
· Review and call over of transactions posted by Tellers for correctness
· Ensure excellent customer service delivery and resolution of customer enquiries
· Report generation and rendition as required
· Receive/Pay cash and cheques
· Frontline Management and customer enquiries
· Manage day-to-day ATM operations
· Pay International Money Transfers
· Process and reconcile taxes and bills payments
· Process and reconcile various customized collections
· Process and reconcile payments via online platforms
· Reconciliation of daily transactions and subsequent reporting
· Periodic report of suspicious transactions in line with regulation on money laundering and other policies
Loans
undefinedBasic Credit Analysis
Basic Credit Analysis
Performance Management: Introduction to Leadership Productivity
Effective Branch Operations Management
Basic Emergency Response, First Aid and Cognitive A.E.D. Skills
The Business Communication, Writing and Presentation Course, Organized by the Green Field Consult – Abuja
Becoming a more Effective Leader, Organized by the Wining Strategies- Abuja
Institute of Financial and Investment Analysts: Repositioning the Financial Sector: A key for Economic Resuscitation Strategies for the attainment of Millennium Development Goals (MDGs)
The place of Micro, Small and Medium enterprise in the Nigeria Economy, Organized by the Chartered Institute of Economists of Nigeria
Institute of Financial and Investment Analysts, Nigeria – Mandatory Education Training and Development (METAD)
Basic Credit Risk Analysis
Basic Accounting and Financial Analysis