Adaeze Ogbulafor
Summary
Reliable business professional with experience in project management, process improvement, product development, client/partner relationship management, client services, business development, business strategy and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency and portfolio growth.
Overview
16
16
years of professional experience
Work History
Value-Chain Portfolio Officer
Accion Microfinance Bank
11.2019 - Current
- Established effective relationships with key stakeholders both internally and externally for increased collaboration and value-chain business opportunities.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals
- Spearheaded successful projects and programs that drive portfolios growth from conception through completion, showcasing strong project management abilities.
- Negotiated contracts with vendors optimally, securing best deals for the organization while maintaining excellent working relationships.
- Conducted regular reviews on assigned portfolios performance and identified areas for improvement.
- Engage existing partnerships to identify sales gaps, introduce renewed sales solutions to expand value-chain opportunities in order to grow sales.
- Responsible for creation and development of value-chain products to support revenue growth on existing products being offered by the organization.
- Part of committee that review and approve credit requests from Small & Medium Enterprise clients.
- Manage partnerships' success journey from onboarding to adoption and implementation.
- Train staffs on products adoption and selling
- Responsible for setting the bank's sales targets and budgets
Job termination
12.2018 - 10.2019
Joined in the family's Real Estate Development business as a business Manager. Job tasks involved providing supports to the field sales officers, recommending strategies to drive business efficiency and growth, and coordinating the day-to-day business activities in the office.
Head, Service Support
Stanbic IBTC Bank
08.2008 - 11.2018
- Responsible for the end-to-end service delivery and operations of the centre.
- Tutored and managed the service team on optimal service delivery to the branch and the bank’s customers
- Led marketing storms and initiatives to boost the center's sales revenue.
- Constantly reviewed and managed the center’s cost and expenditures in order to operate within tolerable level that would not impact profitability negatively.
- Introduced new businesses (both Liability and Asset) to boost the branch sales target.
- Coordinated own team performance management and appraisals.
- Demonstrated strong organizational and time management skills while managing multiple center activities and tasks.
- Used critical thinking to break down customers' problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
Education
Master of Science - Business Administration
National Open University of Nigeria
Lagos Nigeria10.2023
Bachelor of Science - Geology
University of Jos
Plateau, Nigeria03.2004
Skills
- Work Coordination
- Report Writing
- Strategic Planning
- Innovation and Creativity
- Teamwork and Collaboration
- Multitasking Ability
- Excellent Communication
- Analytical Thinking
- Issue Research
- Business Development
Accomplishments
- Increased portfolio size by 25% within six months by introducing SMART business initiatives
- Resuscitated two defunct products through introduction of new partnerships and effective marketing campaigns among the organization's sales team.
- Involved in the launch of three successful special products for the organization.
- Resolved product issues through consumer testing and market research.
- Used Microsoft Excel to develop streamlined template for setting the organization's sales targets.
- Surpassed team profitability target by 30% through effective team leaderships and sales drive.
- Achieved a a constant Net Promoter’s Score of 90% and above through effective customer services and stellar service support.
- Improved the branch Operational and Control rating from B to A+.
- - Awarded the best Lead branch support staff to the organization’s commercial and investment banking unit based on outstanding customer services and supports.
Timeline
Value-Chain Portfolio Officer
Accion Microfinance Bank
11.2019 - Current
Job termination
12.2018 - 10.2019
Head, Service Support
Stanbic IBTC Bank
08.2008 - 11.2018
Master of Science - Business Administration
National Open University of Nigeria
Bachelor of Science - Geology
University of Jos
Similar Profiles
OLUWATOBA SUNDAY ADENIYIOLUWATOBA SUNDAY ADENIYI
Senior Marketing Executive at Accion Microfinance Bank LimitedSenior Marketing Executive at Accion Microfinance Bank Limited
OLUSEYI OWOLABIOLUSEYI OWOLABI
HEAD,AGRIBUSINESS & STRUCTURED FINANCE at TAJ BANK LIMITEDHEAD,AGRIBUSINESS & STRUCTURED FINANCE at TAJ BANK LIMITED
KAHLED WAGADKAHLED WAGAD
Chairman, Board of Directors at Alinma Bank for Islamic MicrofinanceChairman, Board of Directors at Alinma Bank for Islamic Microfinance