ADA OKIGBO
BUSINESS DEVELOPMENT MANAGER
LAGOS
Summary
Innovative Business Development Manager experienced in converting sales leads and managing multiple accounts. Highly skilled in forecasting, project management and strategic planning with exceptional communication abilities. Thorough in monitoring trends and capitalizing on emerging opportunities.
Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Founder
KIDS-GADGET SHOP
Portharcourt
03.2019 - Current
- Created organization's mission and vision statements for use by employees.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created and monitored promotional approaches to increase sales and profit levels.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Managed financial, operational and human resources to optimize business performance.
- Represented organization at industry conferences and events.
Business Development Manager
Damara Travels Ltd
Portharcourt
05.2016 - Current
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Represented company and promoted products at conferences and industry events.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed accounts to retain existing relationships and grow share of business.
Customer Service Officer
FIN BANK
Portharcourt
08.2008 - 01.2012
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
- Promoted company brand and unique offerings through personalized customer service.
- Provided primary customer support to internal and external customers.
- Utilized customer service software to manage interactions and track customer satisfaction.
Education
Bachelor of Science - Political Science
Nnamdi Azikiwe University
Anambra.Nigeria 04.2001 -
Skills
Recruitment and hiring
Business planning
Financial administration
Negotiation
MS Office
Business Development
Search Engine Optimization
Project Management
Customer acquisition
Budgeting
Revenue Generation
Decision-Making
Program oversight
Operations management
Business administration
Strategic planning
Problem solving
Business development and planning
Account management
Database Management
Verbal and written communication
Marketing
Market understanding
Research
Sales expertise
Systems and software programs
Operations
Certification
Successful negotiation - University of Michigan
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Reality is nothing but a collective hunch.
Lily Tomlin and Jane Wagner
Timeline
Founder
KIDS-GADGET SHOP
03.2019 - Current
Business Development Manager
Damara Travels Ltd
05.2016 - Current
Customer Service Officer
FIN BANK
08.2008 - 01.2012
Bachelor of Science - Political Science
Nnamdi Azikiwe University
04.2001 -