Ada Ogbu
No 2 Kunle Adebowale Street
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Develops and executes innovative strategies for stimulating growth and service quality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Chief Operating Officer
Volgard BDC Ltd
Fadeyi, Lagos, Nigeria
02.2018 - Current
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
- Improved employee satisfaction and reduced turnover through the development of effective training programs and performance management systems.
- Expanded company''s market presence by identifying new business opportunities and executing strategic partnerships.
- Drove revenue growth with the successful launch of new products and services to meet customer needs.
- Developed comprehensive financial plans to support long-term business objectives, reducing operational expenses while maximizing profitability.
Banking Officer
Fidelity Bank PLC
Lagos Island
11.2015 - 03.2017
- Increased customer satisfaction by providing timely and accurate banking services.
- Streamlined loan processing for improved efficiency and faster approvals.
- Enhanced client relationships with personalized financial advice and product recommendations.
- Managed risk effectively by monitoring account activity and conducting thorough customer due diligence.
- Conducted detailed financial analyses to determine creditworthiness of potential borrowers, reducing default rates significantly.
- Provided exceptional customer service, resulting in a high retention rate among existing clients.
Assistant Banking Officer
Skye Bank
Lagos Island
06.2007 - 10.2015
- Enhanced customer satisfaction by efficiently addressing and resolving banking inquiries..
- Improved branch performance by consistently meeting and exceeding sales targets through effective cross-selling of financial products.
- Reduced risk exposure by meticulously reviewing credit applications and adhering to bank policies and regulations.
- Strengthened customer relationships with proactive communication and personalized financial recommendations.
- Supported business growth by identifying opportunities to expand existing client relationships through targeted marketing campaigns.
- Assisted in the development and implementation of new products tailored to specific client needs, increasing overall product offerings.
Education
Masters in Business Administration - Finance
University of Calabar
Calabar07.2009
Bachelor of Science - Accounting
University of Nigeria
Enugu, Enugu State, Nigeria01.2002
Skills
- Business Analysis
- Active Listening
- Business Forecasting
- Recordkeeping requirements
- Interpersonal Communication
- Loan Origination
- Relationship building and management
- Financial Advising
- Business Development
- Customer Service-Oriented
- Resourcefulness
- Multitasking
Timeline
Chief Operating Officer
Volgard BDC Ltd
02.2018 - Current
Banking Officer
Fidelity Bank PLC
11.2015 - 03.2017
Assistant Banking Officer
Skye Bank
06.2007 - 10.2015
Masters in Business Administration - Finance
University of Calabar
Bachelor of Science - Accounting
University of Nigeria