Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

ADA FAITH OGBODO

Eti-osa

Summary

Experienced Project Manager with six years in financial services, focusing on driving card innovation and executing strategic projects at Sterling Bank. Demonstrated ability to lead initiatives in digital payments and process automation, ensuring effective stakeholder engagement and agile execution. Holds certifications in Product Management and AI applications, with PMP certification in progress. Skilled in converting business objectives into actionable plans.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Project Manager, Card Business

Sterling Bank Plc
Lagos
05.2023 - Current
  • Managed over 20 concurrent card initiatives, including project planning and go-to-market execution across various segments.
  • Led rollout of proprietary debit card campaigns, enhancing issuance traction with youth-focused Afrigo Card expansion.
  • Developed targeted value propositions for mass and niche segments to boost product adoption and user relevance.
  • Orchestrated cross-functional collaboration to redesign digital card experiences on OneBank app, increasing user conversion rates.
  • Played a central role in launching premium card offerings, ensuring alignment with market expectations and brand standards.
  • Coordinated enhancements for high-tier card categories, improving personalized onboarding and customer communication materials.
  • Identified and onboarded merchant partners to expand the bank's card discount scheme across lifestyle and retail segments.
  • Produced internal training collateral to foster product literacy and stakeholder alignment on card offerings.

Senior Relationship Manager

Zitra Investments Limited
Lagos
01.2021 - 01.2022
  • Increased revenue through deepening of client relationships and customized financial solutions.
  • Developed and managed a portfolio of existing clients to ensure long-term customer relationships.

Relationship Manager, Telemarketing

Page International Financial Services Limited
Lagos
01.2018 - 01.2021
  • Managed CRM tools to generate new business and consistently exceed targets.
  • Instrumental in customer acquisition through tailored tele-engagement, and needs-based selling.

Senior Client Relationship Manager

Ricia Capital International Limited
Lagos
01.2022
  • Conducted competitive intelligence and market analysis to identify client needs and drive business expansion.
  • Grew client base through lead prospecting, strategic relationship-building, and sales funnel optimization.

Education

Bachelor of Science (B.Sc.) - Banking and Finance

University of Benin
Edo State, Nigeria
01.2016

Senior Secondary Certificate Examination -

Loral International Private Secondary School
Lagos
01.2010

Skills

  • Project management tools: MS Project, JIRA, Trello, Asana
  • Productivity software: MS Excel, PowerPoint, Notion, Slack
  • AI technologies: Prompt engineering, ChatGPT, Gemma
  • CRM systems: Salesforce, HubSpot, basic SQL, data analysis
  • Methodologies: Agile, Waterfall, design thinking

Certification

  • Product Management — Utiva (2024)
  • Project Management — PMP (In View)
  • The Complete AI Guide — Coursera (2024)
  • Strategic Management — Coursera
  • The Complete Management Skills Certification — Udemy
  • Project Management Fundamentals — Coursera

References

References available upon request.

Timeline

Project Manager, Card Business

Sterling Bank Plc
05.2023 - Current

Senior Client Relationship Manager

Ricia Capital International Limited
01.2022

Senior Relationship Manager

Zitra Investments Limited
01.2021 - 01.2022

Relationship Manager, Telemarketing

Page International Financial Services Limited
01.2018 - 01.2021

Bachelor of Science (B.Sc.) - Banking and Finance

University of Benin

Senior Secondary Certificate Examination -

Loral International Private Secondary School

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