Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Quote
Work Availability
Work Preference
Timeline
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Abraham Oyedele

Abraham Oyedele

Ikotun Egbe

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Trustworthy and dedicated with 3years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Reliable employee seeking customer care serviceposition. Offering excellent communication and good judgment. Reliable administrative assistantoffering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Ara Heritage Ventures
11.2021 - 02.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Created and maintained databases to track and record customer data.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.

Customer Service Cashier

Buzy Internet Enterprise
06.2020 - 05.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Processed customer orders and accurately handled payment transactions.

Data-Entry-Clerk

Buzy Internet Enterprise
04.2018 - 04.2020
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Education

Bachelor Of Science And/with Education Degree - Economics

Tai Solarin University of Education
Ogun State, Nigeria
02.2022

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Administrative Support
  • Microsoft Word
  • Time Management
  • Microsoft Excel
  • File Organization
  • Customer and client relations
  • Computer Proficiency
  • Filing
  • Customer Relations
  • Clerical Support
  • Critical Thinking
  • Strong Problem Solver
  • Office Management
  • Professional Communication
  • Database entry
  • Data organization
  • Filing and data archiving
  • Relationship Building
  • Documentation And Reporting
  • Mail handling
  • Meticulous attention to detail
  • Microsoft PowerPoint
  • Data Management
  • Spreadsheets
  • Data Collection
  • Prioritization
  • Document Control
  • Multi-Line Phone Systems
  • Spreadsheet Management
  • Client Relations

Accomplishments

  • Developed and implemented Procedure description, which resulted in increased company efficiency and productivity.
  • Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of Focus or report.
  • Responded to over 30 customer inquiries each day.

Additional Information

State of origin: Ogun State, Nigeria

Quote

Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteHybridOn-Site

Important To Me

Company CultureWork-life balanceCareer advancementHealthcare benefitsPaid time offFlexible work hoursWork from home optionPersonal development programs

Timeline

Administrative Assistant

Ara Heritage Ventures
11.2021 - 02.2022

Customer Service Cashier

Buzy Internet Enterprise
06.2020 - 05.2021

Data-Entry-Clerk

Buzy Internet Enterprise
04.2018 - 04.2020

Bachelor Of Science And/with Education Degree - Economics

Tai Solarin University of Education

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Abraham Oyedele