Abraham Acha
Computer Engineer
Lagos,Lagos
Summary
First-rate IT Support Expert with 10 years of experience offering outstanding support to users of various levels. Exceptional skills and knowledge in Computer Systems and subject matter expert on systems Architecture. Established reputation as sharp technology expert when working with customers to identify and deploy solutions.
Overview
21
21
years of post-secondary education
10
10
years of professional experience
Work History
IT Support Consultant
Life Support Medical Centre
Ikeja GRA, Lagos, State
01.2019 - Current
- Uploaded new software, rolled out updates and applied patches to Operating Systems upon release to thwart threats and optimize performance.
- Performed tests of functionality, security and performance of different workstations and devices.
- Submitted service tickets for computerized equipment maintenance requests.
- Configured hardware, devices and software to set up work stations for employees.
- Provided on-call support for critical issues related to computer Software and Hardware.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues related to computer .
IT Support Engineer
The Redeemed Christian Church of God
10 Olonode Street,, Lagos
10.2017 - Current
- Analyzed overall client performance and recommended adjustments to care plan goals.
- Uploaded new software, rolled out updates and applied patches to computer servers upon release to thwar threats from penetrating networks.
- Resolved issues with systems, hardware quickly and accurately.
- Responded to support requests from end users of computer systems
- Resolved diverse range of technical issues across multiple systems and applications.
- Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
IT Support Consultant
Tokun Pedro & Co.
30 Olonode Street, Lagos, Lagos
07.2017 - Current
- Determined hardware and network system issues using effective troubleshooting techniques.
- Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
- Answered questions and provided information to customers about new software or hardware.
- Performed tests of functionality, security and performance of different workstations and devices.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Helped streamline repair processes and update procedures for support action consistency.
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices and software to set up work stations for employees.
Education
Bachelor of Science - Computer Science
IRGIB Africa University
Benin Republic 02.2019 - Current
No Degree - Building Technology
Higher National Diploma
Yaba College Of Technology 03.2019 - Current
National Diploma - Building Technology
Yaba College of Technology
Lagos, Nigeria 01.2014 - 02.2017
Diploma in Computer Engineering - Computer Engineering Technology
SNNA NEB Computer Training School
Lagos Nigeria 07.2009 - 12.2010
Secondary School Certificate Examination - Sciences
Lagos City Senior College
Lagos, Nigeria 01.2006 - 06.2009
First School Leaving Certificate -
LMLG
Ondo, Ebute Metta (West) 01.1998 - 07.2006
Skills
Technical issues analysis
Timeline
No Degree - Building Technology
Higher National Diploma
03.2019 - Current
Bachelor of Science - Computer Science
IRGIB Africa University
02.2019 - Current
IT Support Consultant
Life Support Medical Centre
01.2019 - Current
IT Support Engineer
The Redeemed Christian Church of God
10.2017 - Current
IT Support Consultant
Tokun Pedro & Co.
07.2017 - Current
National Diploma - Building Technology
Yaba College of Technology
01.2014 - 02.2017
Diploma in Computer Engineering - Computer Engineering Technology
SNNA NEB Computer Training School
07.2009 - 12.2010
Secondary School Certificate Examination - Sciences
Lagos City Senior College
01.2006 - 06.2009
First School Leaving Certificate -
LMLG
01.1998 - 07.2006
Similar Profiles
Nyanga Nzali NyanguNyanga Nzali Nyangu
Pastoral Head at Learn for Life Learning Support CentrePastoral Head at Learn for Life Learning Support Centre
Reji KariotReji Kariot
Registered Nurse at Life Medical Centre AjmanRegistered Nurse at Life Medical Centre Ajman
Kholumo MahasaKholumo Mahasa
Practice Manager at North-Life Medical CentrePractice Manager at North-Life Medical Centre