ABOLAJI BAMIGBOLA
Abuja
Summary
Client services manager with extensive experience in business development and client relationship management at FirstBank of Nigeria Limited. Proven ability in financial analysis leading to substantial revenue growth and enhanced customer relationships. Dedicated to delivering exceptional service and optimizing operational efficiency.
Overview
8
8
years of professional experience
Work History
CLIENT SERVICES MANAGER (Corporate Banking, Power & Infrastructure Desk)
FirstBank of Nigeria Limited
05.2019 - 03.2025
- Facilitated business development for new infrastructure companies
- Business development and account management
- Generated revenue through strategic sales initiatives
- Maintained strong business relationships with customers to enhance service delivery
- Facilitating International Trade. Letters of Credit, Bills for Collection etc.
- Executed customer payment requests accurately and within established timelines
- Ensuring timely and accurate call memos to the supervisor
- Conducted credit appraisals and prepared related memorandums
NON-FINANCIAL TRANSACTIONS OFFICER
FirstBank of Nigeria Limited
11.2017 - 01.2019
- Updated and maintained customer accounts to ensure data accuracy
- Handled customer inquiries to resolve issues promptly
- Opened customer accounts to enhance service accessibility
- Monitored ATM performance to ensure reliable service availability
- Addressed ATM dispense errors to maintain service quality
CUSTOMER SERVICE REPRESENTATIVE
The Outsource Company (CC Nigerian Broadcasting Commission)
01.2017 - 11.2017
- Handled high volume of inbound calls to address customer inquiries and resolve issues
- Identify customers’ needs and provide solutions
- Adhered to communication scripts during customer interactions
- Documented customer interactions in database for accurate record-keeping and follow-up
- Attended training sessions to enhance product knowledge and service delivery.
Education
Masters Degree - International Affairs & Diplomacy
Ahmadu Bello University
Zaria01.2026
Chartered -
Nigeria Institute of Management
Abuja01.2016
B.Sc. (Hons) - Mass Communication
Kwara State University
Kwara01.2014
MBA - Finance And Investment
Ahmadu Bello University
ZariaSkills
- Client relationship management
- Account management
- Business development
- Project management
- Sales strategy
- Financial analysis
- Report writing
- International trade operations
Personal Information
Date of Birth: 10/19/92
References
To be provided upon request.
Merit Awards
- Best Graduating Student, Mass Communication Department, Kwara State University, 2014
- Award of Meritorious Service, Headquarters 1 Division Nigeria Army, 2015
Trainings Courses Attended
- Fintrak Credit 360, In-house
- Fundamentals of Corporate Banking, Agusto & Co.
- Advance Financial Analysis, Workforce
- Fundamentals of International Trade Operations, Bode Zakari
- Principles of Lending and Loan Structuring, FAB Consulting
- Credit Skills and Acquisition and Certification, Agusto & Co.
- Operational Risk Management, In-house
- Financial Markets Analytics, Agusto & Co.
- Business Analysis Amid a Pandemic, PearlMutual
- Comprehensive Financial Analysis, PearlMutual
- Credit Structuring, Documentation and Report Writing, PearlMutual
- Professional Conduct and Ethics Certification, CIBN
Work Preference
Work Type
Full TimeLocation Preference
HybridSalary Range
₦45000/yr - ₦200000/yrTimeline
CLIENT SERVICES MANAGER (Corporate Banking, Power & Infrastructure Desk)
FirstBank of Nigeria Limited
05.2019 - 03.2025
NON-FINANCIAL TRANSACTIONS OFFICER
FirstBank of Nigeria Limited
11.2017 - 01.2019
CUSTOMER SERVICE REPRESENTATIVE
The Outsource Company (CC Nigerian Broadcasting Commission)
01.2017 - 11.2017
Masters Degree - International Affairs & Diplomacy
Ahmadu Bello University
Chartered -
Nigeria Institute of Management
B.Sc. (Hons) - Mass Communication
Kwara State University
MBA - Finance And Investment
Ahmadu Bello University