Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Abiola Rafiu

Abiola Rafiu

Distributor/ Marketer
Lagos,LA

Summary

Strategic Distributor committed to surpassing revenue goals through effective analysis and targeting of individual client needs. Properly responds to customer feedback and complaints, expediting resolution of issues and maintaining satisfaction.

Determined and reliable [Type] leader bringing top-notch customer service skills. Proficient in selling [Product or Service] to type customers and adept at maintaining deep connections to drive growth. Offering Four-year career in Marketing , superior work ethic and courteous demeanor.

Experienced sales team member successful at managing profitable [Type] routes. Highly organized and proactive in maintaining accounts, servicing customers and accounting for funds. Service-oriented and unafraid to tackle challenging targets.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable employee seeking marketing position. Offering excellent communication and good judgment.

Distributor with over four years of successful experience in Product promotions and Product Display. Recognized consistently for performance excellence and contributions to success in Marketing industry. Strengths in Product promotions and Product Display backed by training in [Area of study].

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work History

Distributor

Forever Living Product
Ikeja, Lagos
01.2018 - Current
  • Created pricing schedules and determined discount rates.
  • Processed payments, made change and provided receipts.
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
  • Explained [Number] [Product or Service] options by giving details about pricing and choices with customers.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Implemented policies and procedures across warehouse and shipping platforms.
  • Documented sales by recording order information in [Software].
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Stayed in open communication with existing customers to offer immediate access to new products.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Communicated regularly with dispatcher for delivery route details and changes.
  • Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
  • Brought in $[Amount]+ per month in revenue by actively promoting [Product or Service] throughout route.

Education

High School Diploma -

Abiks Private Schools
Plots 2,3/5, Rd 2, Olumide Williams Estate, Lagos
05.2006 - 05.2012

Bachelor of Science - Business Administration And Management

National Open University of Nigeria
Plot 14, 16 Ahmadu Bello Way, Victoria Island 1061
05.2017 - Current

Skills

Computer Skills

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Timeline

Distributor

Forever Living Product
01.2018 - Current

Bachelor of Science - Business Administration And Management

National Open University of Nigeria
05.2017 - Current

High School Diploma -

Abiks Private Schools
05.2006 - 05.2012
Abiola RafiuDistributor/ Marketer